An Lam Retreats

I wanted to take a moment to recognize an outstanding employee named Mia. She is the definition of excellent service. Not only did she rush my forgotten bank card to me late at night, but she also helped me buy medicine when I wasn't feeling well. Her actions show incredible care and professionalism. Thanks to Mia, my vacation was saved! Please make sure she gets the recognition she deserves. Sincerely,

Thank you to all the delightful people we met while staying at An Lam Retreat. All of the team, from Diego the GM, Kris our butler and all the beautiful F and B team, were kind, courteous, polite and friendly and this truly enhanced our stay. We, and our friends, felt like the stay was a fairytale ending to a long (and at times very hot) holiday throughout Cambodia and Vietnam. The pool was a cool oasis in the trees, the rooms were beautifully appointed and the food delicious. Our experience was truly 5 star all the way. Thank you, An Lam team. We can't wait to see you again.

Peaceful and welcoming hotel. Away from the hustle and bustle of Ho Chi Minh City. The hotel manager and staff was very welcoming and kind. Special thanks to Tan, who made our stay so comfortable and helped us book transfers and activities when needed, as well as help us with any questions we had about the region and where amenities were in the hotel. The spa is excellent too, with high quality services. It can get a little noisy in the evening if there is a celebration but the noise stops by 11pm so it’s not bad.

First the good side: The staff are all friendly and lovely. The food is delicious. The rooms are comfortable and clean. However, for a Westerner, I'm afraid that it didn't work as a holiday destination. The buildings are all grey wooden huts that are falling to bits, and the atmosphere is depressing. It feels as if a plane crash has happened and a makeshift settlement has been cobbled together. The jungle foliage is so thick that the sun hardly ever gets a chance to shine. I can see why this might suit Asians, but it is no good for westerners looking for some winter sun. They should cut away some of the jungle foliage and at least have one place where sun-lovers can relax. At the very least they should cut the foliage away at the water's edge so that there is a view of the river from the dining room. As I say, this all might be fine for Asian visitors, but it's not any good for Westerners.

An Lam is a wonderful place. We stayed there two days with my wife in a very big nice room. We've been assigned a personal concierge that we could easily contact via whatsapp. All our questions and requests were quickly answered by Tran even after a few days after we left. The location looks far from the city but this is well managed with the free boat transfer service they are proposing. Instead of sitting in a car in the traffic jam, you comfortably sit in the boat, enjoy the fresh air and y unique point of view of Ho Chi Min. A place we can only strongly recommend.