Bitter End Yacht Club

We had boat troubles and had to book a last minute stay, Alisha went above and beyond and helped our group change the situation from rough to luxurious and amazing. We spent a night and had a wonderful time. Thank you so much Alisha!

Food was decent to good but for the 2nd year in a row the staff at the hostess stand was rude. Last year, we arrived 10 minutes late for our reservation and they acted as though we were an hour late. Gave us a real hard time about it. News flash, I just spent $20,000 this week to come spend money at your restaurant. Show some gratitude. This year, when we showed up for our reservation, they didn’t seat us outside which is where we always sit. They told us we had to ‘request’ outdoor seating which we had never had to do before. Who doesn’t want to sit outside and see the sunset? They shoved us in the back behind the bar - no views whatsoever. BEYC is a good restaurant and a great vibe. But their hostess staff need to be more accommodating and damnit, if people have to ‘request’ outdoor seating you had better make that 100% crystal clear when I make a reservation. They claim the option does exist on Open Table which is what I’ve always used but have not/did not see anything about this requirement. Consider going to Saba Rock next time.

from the most luxurious mattress, pillows, and amenities, to the unbeatable views of the north sound from my bedroom, this stay took my breath away. not a single detail missed, personalized turn down service, fresh pastries in the morning, and a hammock overlooking the sea as i listened to the waves from my room. the staff memorized my every preference from my drink order to my dietary needs. the resort itself is steeped in ages of nautical tradition, and it shows in every single design. the entire staff from the GM to the landscape designers new my name and greeted me like family. plenty to do between, lounging, eating, sailing, swimming, and just relaxing in my private beach front cottage i can’t wait to return. multiple dining options on property, wonderful retail, and gorgeous sunsets. the best place i’ve stayed in the north sound. aces all day!

Excellent resort with first class service. Andy called me directly and was extremely accommodating and patient. I've never experienced this level of white glove service from a resort and now I call Andy a friend. Looking forward to getting back as much as possible.

The new Beachfront Bungalows at the BEYC restore its spot as a premier fun and family resort in the BVI, if vastly smaller, but more on that later. The vibe remains chill, the water sports options still seem endless, the staff is always smiling, and the Caribbean-chic Beach Bungalows both honor the windward-side rooms of old (29N/S was my family‘s favorite for 20+ years) and finally launch the resort back into the shoreside-stay future, past the 2017 CAT5 destruction of hurricane Irma, and closer to its freewheeling, nautical-paradise vibe of the last 50 years. First, the new bungalows. There are only 4 of them and whispers of plans for 10 more, up the windward-side, over the next few years. Too long for that expansion in my view. Book early for they are really good and will be hard to get. Situated 10 feet off the beach, not quite around the corner from Watersports, they are a rectangle bedroom/sitting room of varnished wood, high peaked ceiling and big picture windows to the blue and turquoise sea. Simple, classic and wonderful—-and not overdone. Behind the comfortable air conditioned bedroom sits the stone accented bathrooms, leading to the louvered-to-the-sea shower, and then, through a teak looking door, to the outside shower, my favorite. I was out there, under Orion‘s belt, each evening. The new tankless hot water supply kept up perfectly. Second, Watersports, the historic fulcrum around which this resort rotates, is still really good, even if diminished from the heyday of old. The Hobie Getaways (2) and Waves (4) are always rigged and ready. And if you are like Courtney, my wife of 31 years, after sailing there is a book and a Bakus lemon-crush, or a perfect missionary downfall, served on the sand. That Bakus is a resort treasure. Windsurfers are there, plus new wing and foil options, which I gotta learn next time. For flat days, SUP‘s and kayaks and the like are around. Because the resort’s room count is vastly smaller, the trimaran, Parranda, Is gone, as is the big day-excursion boat, the Ponce de Leon, and the wonderfully fun Kinto‘s – super-snorkel, three-pack of stops, is but twice a week. Hopefully it comes back daily soon, for Kinto, and the places he takes you, are also resort treasures. My 20-year-old, Susan, loved being on his ample shoulders, 17 or so years ago. Kinto embodies the best of a friendly group of staff: happy, helpful, and always smiling, as if to say: don’t you want to move here too? ….Yes, I say “yes“, though my lawyer work can’t stretch that far once reality set back in. Third, the heart of a great resort is it’s people, and the BEYC has always had a wonderful and friendly group, nowadays led by Nick and Gemma in Watersports, Bakus at the Beach Boat bar, Yolanda at the restaurant, Eva at the shop, Alisha at the front, and Kinto for snorkel adventures. We lost Winston last year, maker of the iconic BEYC Key lime pie, but his nephew carries it forward. Don’t miss that pie, and Eva always keeps a couple in her freezer too. Ben and Kay at Sun Chaser Scuba remain wonderful fixtures at the resort, ready to take you to the memorable Wreck of the Rhône or the Dog islands, but only if you book early with them. Although a much smaller resort now returns to a wonderful family adventure spot with these new Beachfront Bungalows towards the windward-side, its’ charges are no longer done on an inclusive basis, so everything is à la carte, meaning a lot more expensive than in the old days. In fairness, it is a complicated and expensive place to rebuild, and staff, and the BV1 is now a Billionaire’s playground, from Necker, to Mosquito, to Eustasia. The new restaurant/ new chef is successful, with an inside and outdoor option, and is both tasty and with attractive outlooks, highlighting the daily changing fleet of yachties doing their north-sound pass-through on the rental week. As much fun as they must be having on those giant catamarans, whose masthead lights dot the North Sound like low stars as we walk back, now barefoot, from dinner, the next day I wave to them, as they weigh anchor, and head out for another rip on a Getaway, white caps all over. That’s the joy of the Bitter End. So, dust off the mask and snorkel gear, and take a look again at the BEYC. The new windward-side Beach Bungalows, finally, return it to a landing place you never want to leave. Welcome back old friend!