InterContinental Fiji Golf Resort & Spa

Our stay at the intercontinental club was nothing short of spectacular! From the rooms, to the service, it was absolutely amazing! We have been travelling for 4 months and the view from club is still our favourite to date! Julia and her team did such a wonderful job at ensuring a pleasant stay. The ocean is absolutely beautiful. We will definitely be returning to experience the beautiful smiles of Fiji again!

First, I want to commend the guest-facing staff. They were very helpful, polite, and pleasant. The problems were mainly in the maintenance of the facility: On our first night, we found an earwig on one bed. It was late so we didn't request a room change and just removed the insect, but it disturbed our child who then couldn't sleep well because he was fearful that there might be more in the room that would crawl onto his bed at night. The next day, we had to argue so hard to get a new room. In this new room, we threw some left-over food in the trash can before we left and when we returned by the evening it was swamped by ants. We had to put the trash can outside the door. Then early in the next morning, we smelled mold in the air in the room. We called and the management sent a cleaning lady to thoroughly clean the room. We were away the whole day and came back in the evening to find the moldy smell was even much stronger; it was overwhelming, even though the room looked very clean. Deciding we couldn't sleep in this environment for health reasons, we called room services. A hotel staff member was sent to our room. He used a step ladder to open the ceiling, sprayed air freshener in the air conditioner ducts and declared that the problem was fixed. We could not accept that. We told him the air freshener only masked the smell, but the harmful mold particles were still in the air. Then a manager came. He suggested we moved to another room to sleep for the night. But the replacement room was smaller since they didn't have any comparable room at that late time in the evening. There was not enough space in the replacement room so we had to send our child to sleep in my sister's room while we went to the replacement room to sleep. The following day was the day we checked out. We went back to the moldy room to do the packing. We had to open all doors to the balcony to air out the moldy smell and consequently endured the high temperature and humidity throughout the day (we had late checkout) A comment about the restaurant Sanasana: the staff were wonderful, the food was great. But we have 2 complaints: 1. At the stand where a worker made fresh-squeezed juices, we saw him using bare hands to grab carrots and put in the machine. Thinking about the possibility of germs and sweat from his hands made us stop drinking the juices. 2. The seafood dinner was good except for the crabs which were definitely not fresh and not tasted good. Crabs are the main attraction of any seafood buffet so it was a letdown. Overall, we appreciated the hospitality of the staff, but we are completely disappointed with the uncleanliness and unhealthfulness of the facilities. We will not consider this place again when we make our next trip to Fiji.

We have been to Fiji several times before with family and friends. This time we were travelling with our adult children our youngest child being 12. The accommodation was nice but I think it will need to start refurbs soon. The grounds are lush and beautiful. The food was nice. Our greatest issue with this resort is it caters for small children and adults well. Highschool age children suffer as there really isn’t a place for them. If you are travelling with older children I suggest upgrading to the club level so you can access that pool as a family otherwise you are split between a knee deep pool for toddlers or the adults only area for over 16 years. So keep this in mind when booking! Otherwise the staff are friendly as expected for Fiji and the services were great x

When you spend $1000+ a night for a villa with a private pool at the International Club you don't expect: -No hot water from 10am to 5 pm, because a service tech forgot to turn it on. -Beach towels ordered at 10am arrived at 4 pm. -Asked for regular milk in my coffee every morning, but got UHT every time. -Maintenance crew walked through our yard while we sat in the private pool. -Ordered some ice at 4pm & it arrived at 5.15. -Breakfast at 9.30am had no smoked salmon. It comes in a packet! -The satellite TV kept losing the picture, had to get it reset 4 times in 5 days. - The food at the fine dining restaurant was average pub quality. The ONLY saving grace was the delightful service of Logan, Delia, Moses & Selina. Would I go back? No. Pick an island resort instead.

Celebrating a milestone birthday with friends we sort a resort that suited everyone's needs from golf to waterspouts to the spa. Accomodation was great, slight hitch when we arrived, but fixed within 24 hours. Large rooms, we were there for 6 nights. Love the bath on the balcony. The food options were great. Plenty to choose from, including great healthy GF dishes. We appreciated the variety of restaurant options, mainly enjoying the adult only restaurant. Particularly good for breakfast, a lot more peaceful than the family buffet. We did a jetski safari, that was super fun and worth the money. The spa was excellent, particularly enjoyed the beach cabana massages. All of just have stayed many times at the Denerau resorts and agreed this was a notch above. Not as hectic, well zoned for families and adults alike to enjoy. We will be back!