InterContinental Fiji Golf Resort & Spa

As a family of 2 adults and 1 child (5yrs) we had a great time here. We experienced 3 different types of room. Club InterContinental Suite Beachfront King Room Beachfront Suite Club InterContinental Suite I would only recommend if your room also includes access to club restaurant and pool. It was a buggy ride from beach and main activities, pool, restaurants etc and was really annoying having to keep ringing up for buggy and lugging a load of stuff down just to hang at beach or pool. However if you booked a suite with a plunge pool and wanted a quiet place to relax this could be a good option for a family with young children. Also we didn't enjoy the room, it was almost too big and wasn't very homely. BEWARE you get charged $150 per night for a rollaway bed!!!! Beachfront Room We absolutely LOVED this room, this was a dream room for us, a king size bed and a rollaway for our son. Plenty of space and nice outside area which lead onto grass area then beach. Our son used to get up and walk down to the beach and play in the sea before breakfast. Beachfront Suite We also enjoyed this room, slightly smaller than the Club suite but this made more sense and we enjoyed realaxing in the lounge area. All rooms had an outside bath and nice outdoor furniture to relax on. We spent most of our time on the cabanas by beach and snorkelling and for this reason we would book the King Beachfront room. Alternatively if you have young kids (under 5) a room by the pool would be good too. I don't think any room would be a disappointment as the gardens are beautifully kept and private. Breakfast was great, lots of choice for different cultures, good vegan options, fresh juices, coconut milk, coconut water, chef cooking omelettes, pastries etc However whilst they do have barista coffee don't expect cafe quality, the milk tastes funny and it was normally not hot. Ask.for a double shot otherwise it tastes like coffee flavoured milk. Overall our experience was incredible but there is definitely room for improvement. We only ate at Toba Bar & Grill which did great food, family friendly but staff not very attentive and it is expensive. The kids pool is pretty underwhelming, our 5yr old got bored pretty quick so we spent most of our time at the beach snorkelling and lucked in on some little waves (hired a long board from a local for our son). It's kinda sad that they restrict children from the infinity pool as this prevents the parents from using it. I understand why they do this but can't understand why they don't just allocate "adult only" times. I mean some kids a better behaved than a lot of adults especially those who have had one too many cocktails!!!! Kids are also restricted from one of the restaurants on the beach, but apparently our friends who went one night said we didn't miss anything as they weren't that impressed by it. My biggest bug bare was being charged $150 per night for a rollaway bed for a child of 5yrs. Especially when as a family we are then excluded from certain "adult only" facilities. Maybe the hotel should be taking off the $150 from the room price since we have less access to facilitates if travelling with a child. We put our son into the Planet Trekkers Kids Club for a few hours while we had a massage. He seemed to enjoy it but we were pretty underwhelmed by the facilites and activities they put on. Sadly we were also underwhelmed by the spa. Facilities were good, although no attention to detail, robes and slippers left all over the place as no where to put them, some of the facilities were closed (ice room) and we were not told about this prior to our visit and massage was very average. In my opinion for $350+ it was unacceptable and a complete waste of our money. It was unprofessional and needs attention especially if they want to charge these prices. Finishing on a positive note, the beach is stunning, location incredible and on the whole the staff are very welcoming and friendly, especially the breakfast staff. The resort has a great atmosphere, rooms are well presented and great effort to keep them clean and tidy. We would definitely consider returning.

Disrespect, poor management, and lack of transparency We were deeply disappointed with InterContinental Fiji. We paid significantly more for an inferior room — almost $1,000 more than better options — despite being IHG loyalty members and choosing this hotel because of the brand. The biggest issue was the FJD $400 per night pre-authorization. At checkout, the hotel refused to provide proof of the refund for the unused amount. They issued a letter with my name and the transaction code wrong, and only after four attempts gave us a corrected version — still without a signature or proof of release. Mare Qereqeretabua, the Front Office Manager, was ironic, unprofessional, and disrespectful. She claimed “this never happened before,” ignoring numerous online reviews reporting the same issue. When confronted, she turned her back and started cleaning tables in the reception area, refusing to speak to us. The accounts team, including Rajnesh and Manasa Tabualevu, were also contacted by Hotels.com but provided no support or resolution. This is unacceptable. Other guests also mentioned incorrect charges on their bills. The resort is overpriced, with bland food and very few activities. The only positive was the warm and welcoming front desk and breakfast staff, who don’t deserve to work under such poor management.

The resort looks impressive and is very large. It presents as a large corporate hotel and I imagine they have a lot of business customers. We stayed here for 5 nights received a warm Fijian welcome and a swift professional processing through reception. Our children were gifted toy turtles and my husband and I reusable towels . The food is of excellent quality and meals and drinks are on the expensive side . The children's pool is large but really only suitable for children under 5 . The resort is located right on the beach which is great for walks . On the negative side the resort lacks the genuine warmth of other Fijian resorts close by and staff do not seem as happy. I've also been woken up at midnight several times as our room is located on the ground floor next to a maintenance container . We have had an ok visit but won't return here as we feel it's better suited for children and their families under 5.

My partner and I enjoyed a remarkable stay at InterContinental Fiji Golf Resort & Spa to celebrate his birthday. We had an amazing experience here, and I highly recommend InterContinental Fiji Golf Resort & Spa if you want to experience the finest that Fiji offers! Everyone was extremely professional and warmly welcomed us back to Fiji! The service during our stay was top notch and the staff went above and beyond to ensure that our stay was a fantastic experience! We arrived to the property much earlier than standard check-in time; however, our room was available within a couple of hours after our arrival. The hospitality team gifted us several treats during our stay to make our trip more memorable. A special shout out to the team at the Club Lounge and Sanasana! They truly became our family during our 8 day stay at the InterContinental. My partner and I looked forward to engaging with the team - Julia, Watikini, Anaseim, Sala, Moses, Wendy, Loata, Una, Martha, Moana, Saimain, Peceli, Jerry, Logan, Tim, Gabby, and Mrs. Sarah (Sanasana) - throughout the day as it was a real delight to interact with them daily. The property is stunning, and I appreciated the art and history of the Fijian Islands that are highlighted throughout the property. If you desire to experience luxury in a friendly and welcoming environment, then a stay at InterContinental Fiji Golf Resort & Spa needs to be at the top of your list. I promise that you will have an exceptional experience! InterContinental Fiji Golf Resort & Spa is certainly our hotel of choice when visiting Fiji and my partner and I are anxiously awaiting our return to the InterContinental and Fiji.

We had an amazing 7 days at The Intercontinental hotel it was our first time here as a family. The staff were very friendly, kind and treated you like family. My husband hurt himself playing soccer on our second day here and he was well cared for by the staff. They were amazing with the kids and my son Jesse especially loved Johnny and Andrew or 'Adriu' special shout out to those two guys who made him smile everyday! The food at all three restaurants was delicious we mainly ate at Sanasana and enjoyed the buffet breakfast. We did a sunset cruise and really enjoyed watching the sun set from the water very special I highly recommended this cruise. The snorkeling is excellent right out front of the resort this was my highlight every afternoon so many tropical fish to see.We finished our stay on Sunday watching the choir perform and it was brought a tear to my eye such gorgeous songs and enthusiastic singing from the kids . Thank you so much to all the wonderful staff for looking after us we hope to return one day to your beautiful shores !! I highly recommended coming here for an overall unforgettable experience in Fiji