Andaz Maui at Wailea Resort

Pretty, and modern resort. However, I was disappointed in some things that I wasn’t aware of prior to arrival. I booked 2 rooms, one with the “sunshine on sale” rate and another room with Hyatt points. I’ve now learned that when you redeem points here for a room, they place you in the lowest category possible and overlooking the parking lot. I was told that all guests would have included breakfast during our stay, but then the front desk pulled a switcharoo and told me otherwise and that those in the room booked with points would be excluded from that perk. This property does not greet Hyatt loyalists in the same manner as they do paying guests. In my view, Hyatt points are earned as loyal customers, and have value, and unfortunately shouldn’t be relegated to a lower third rate tier than those paying cash.

The Andaz Maui is 100% worth it. When I say worth it, I mean it! As one of the well known Wailea hotels it holds up to its reputation. The stunning views, rooms, and property were up to standard, but the level of service you receive at this property is unmatched. Every single employee at this hotel went above and beyond with their service. Automatic rising sheer or black out shades!! Amazing! 24 Hour Hot tub and pool option! Breakfast Buffet of your dream! With custom egg orders, coffee orders, and anything you please. We needed a custom juice, as we can't have fruit in ours and they made us a custom juice! If you have Hyatt points or Kamaaina you get a great deal for the best property on the islands.

Beautiful facilities, amazing views, awesome staff, comfy beds … Andaz was an amazing experience for my family and I on our first trip to Maui!

The Andaz Maui is a premier Hyatt property and the building, rooms, location, staff, and amenities all back that up. I took my family there for 5 nights and we loved it. My kids were 15 and 18 years old for this trip and those were great ages to be for them to appreciate the resort and enjoy most amenities. Food was a little pricey but about the same as every other resort on the beach in Wailea. The sound insulation is among the best so you can barely hear noise outside your room. The walk in shower is huge, water pressure was excellent at all times, and daily complimentary snacks (Maui chips, cookies, root beer, juice, and coffee) were good. I highly recommend!

We love the Andaz so much. It was perfect for a family of 7! It was clean , safe, accommodating, everything right on hand that you could need for a perfect vacation! Our favorite things about our whole trip included our road to Hannah trip with Pono (Open Eye Tours) , the Morimoto sushi restaurant by the each day while our kids did. The art class was probably our favorite adult time which we repeated three times during our trip! The sushi was incredible! Our Villa was absolutely perfect for us but if we go back again, I would want to do a villa with the hammock on the water , they are stunning! We even got to meet the owner of the property because he was chilling on the beach . Such a nice guy! Nelson at the pool is amazing! My kids loved Jase the bartender for giving fresh fruit!