Fairmont Kea Lani Maui

Great hotel. Easy check in process upon arrival. Room was spacious, bathroom well laid out. Shower pressure was ok. Breakfast options exceptional, and service very good. Great gym on property - good size and equipment. Areas of potential improvement - renovation was ongoing for main restaurant when we visited. Not a complaint but there was a fair amount of noise due to renovation work. Adult pool is a nice touch but limited seating and towels on seats early (when nobody shows up) is a poor look overall.

We are just writing to send our sincerest thanks for the amazing hospitality and service. Specifically, we wanted to acknowledge two folks: - Mary Jane in Housekeeping was just fantastic. Hard working, thorough, and so, so kind - The team at the pool/cabana shop are fantastic - I also wanted to mention the staff at the coffee/ice cream shop. They’re always so courteous, smiley, and nice. Our kids love it there.

Hands down one of the best and most beautiful hotels I ever stayed at. It's pricy but comes with so many things that's not common in other places. They have water and towels in the lobby for when you are taking a trip. Laundry is free and on every floor. Of course sunblock and cooling creams amongst other things. The grounds were breath taking. We stayed in the signature double bed suite, ocean view and it was spacious with anything a family would need to stay comfortably.

We stayed here for a week. It was truly a 5 star experience, especially after having left the Fairmont Orchid which is NOT a 5 star. Tami at the check in desk is very nice and does her job very well. She knew all about the property. Michael with bell hop service walked us to our room and delivered our luggage. Ian and Bianca with poolside service are amazing and greet you by name sometimes. We stayed here the week The Rams were here and that was the icing on the cake meeting and seeing them around the property. Housekeeping is fantastic at their job and I didn’t find a dirty spot in the room. My only complaint is the that the breakfast buffet is really hard to enjoy with the birds. There should be separate inside and outside seating. Birds fly into the buffet and I’m concerned someone will get sick from this. I cannot speak on the other restaurants, as we ate off property. I also hated that poolside chairs had more towels “reserving” chairs than actual people ever sitting in them. This needs to be enforced. My kids enjoyed the slide there. Overall, a very charming stay and I would return.

Beautiful hotel and great location! Rooms are spacious suites with large lanai’s. Great housekeeping with nightly turndown service. This place is first class! Great service as well as towel service at valet when you go on exploring or excursions. Close to shopping and restaurants although they have great dining on site.