Fairmont Orchid, Hawaii

From the very beginning to the very end, every single person was so accommodating in every possible form. During our stay, we witnessed some other guests that were quite self-entitled, brash, and rude to the staff, yet everything that the staff does is/was intended to make everything nice for us visitors. Even the people doing construction, patching up parts of the sidewalk, were even polite and kind. We didn’t eat every meal here, but every meal that we had here was one of the best. I don’t know if I’ve ever had a better breakfast buffet anywhere.. Ribeye from Orchid court was cooked medium rare to perfection with phenomenal flavor. I don’t know if I’m gonna wanna stay anywhere else the next time we come here

My third stay here. First was very good, second had some problems with intrusive outdoor events at turtle point, this one was excellent. Great room, beautiful view, great service, excellent food (with many GF options!), and relaxing beach with snorkeling. Location is serene - far from the crowds in other beach locales but with interesting hikes and day trips. Wish i was there now! Just one gripe - they now charge for self-parking:-(

Perfect hotel in terms of rooms & activities & staff. The rooms are large. Free pickleball, snorkeling, yoga and other activities. The property is gorgeous full of flora, water ponds, path ways & ocean views. The beach shack has canoeing, scuba & snorkeling. Loved our stay!

Wonderful hotel, especially the setting. One of the best beaches for swimming and snorkelling in this area. Food was very good, especially the breakfast buffet. Pool was great and we really enjoyed the walking trail along the ocean. The sunsets from this place were incredible. Thank you to all the staff, the service was over the top.

My wife, daughter and I just checked into the Fairmont Orchid and had the absolute best experience ever with a hotel front desk staff. Sherry was so accommodating to our crazy, indecisive requests and moved all these reservations around so we could move to a different room on the other side of the hotel which we didn't like once we saw it, and ended up at the original room. She couldn't have been nicer and had every right to be annoyed and we are so happy with our beautiful room with a beautiful view for our family vacation. She truly made it special. Thank you Sherry, and thank you Fairmont Orchid, this is why we come back every year.