Fairmont Orchid, Hawaii

The most amazing resort stay I’ve ever experienced! From the moment we were greeted by Bobby, our delightful bellman, to the warm welcome by our Gold concierge Jasmine, we felt like family. The hotel, grounds, room, amenities, beach, dining and spa were first class. The beach cabana massage by Amy could not have been more relaxing. The Fairmont Orchid will forever be my choice on the Big Island!

Enjoyed a 4-night stay at this property in October, and it lived up to the 5-star luxury Hawaiian experience. From the valet that parked my car to the front desk reception, house keepers, and dining staff - every single staff member supported the beautiful and well kept property. A safe beach cove provides ideal snorkeling conditions where it's possible to spot honu in the wild (keep distance) and where they rest onshore under the sunset sky. The room was spotless and clean with a spacious lanai and bathroom. The bed was comfortable and the rooms quiet and peaceful. Excellent property all around!!

The Fairmont Orchid resort was exceptional. It exceeded our expectations. The location was quietly tucked back from the road. It contained everything needed for a wonderful stay, including a beautiful bay, a relaxing pool, and cultural experiences. The secluded bay was home to rich marine life and a great place for snorkelling. The room contained a stunning view. The staff was kind and helpful. The concierge went above and beyond in their assistance with excursions. A huge thank you to Cheryl Conant at the concierge office for providing caring and helpful service. We look forward to returning to the Fairmont Orchid.

This was our third visit to the Fairmont Orchid and we were thrilled to be back. First of all the property is absolutely beautiful. We stayed on the 4th floor of the north tower and had a stunning view of the ocean and amazing views of the sunset from our balcony. The rooms have been refreshed with new furniture and the beds are very comfortable. A shout out to housekeeping who were there twice a day. In this post Covid era it was a welcome change to the once every two days housekeeping that you find in lesser hotels. The service was exceptional. Every employee was courteous and friendly and did their jobs efficiently. The breakfast was included in our booking so we ate there every day. It’s pricey, $50 for adults $25 for children. It’s a beautiful buffet with everything you could want for breakfast. If it had not been included we probably wouldn’t have paid for it. I’m happy with a muffin that you can get at the small grocery down the road. We didn’t have dinner at. Browns this trip opting instead for a splurge dinner at Merrimans in Waimea. I waould recommend making the half an hour drive upcountry to eat there. Lunch can be sandwiches from Browns Deli or food from Hale Kai, their sand floored more casual restaurant. I can’t recommend this hotel highly enough. We will be back.

Staying at the Fairmont Orchid was well worth the price. It was incredibly beautiful and relaxing to be on the hotel property. The food at all the restaurants were delicious and had scenic views. The staff were all nice, friendly, and helpful