The Hay-Adams

This hotel is quite simply the best in Washington, DC and one of the best in the world. I have been coming here for decades and everything about it is top-notch. Many of the staff have been there for years and never fail to greet me with a "Nice to see you again!". All of the staff are very friendly, helpful, and competent. The Lafayette is a great restaurant for any meal, and the bar Off the Record is a very nice place to meet for drinks and a bite to eat. Of course, the rooms immaculate, beautiful, and very quiet. The Hay-Adams is not cheap but it is worth every penny. I have no complaints.

We were blown away about our stay at Hay Adams, location & accommodation can't be beat, But, what will really make us want to return is the way we were treated. Truly 5 star! Special thanks to Jerry who made our evening view so memorable !

Wonderful hotel in a special location.

Luxurious accommodation. Staff was wonderful---especially Alexander Garcia in the lobby area. He could not have been a better representative of the establishment. My visit was last Fall but I would be surprised if there was a change.

I stayed with my family at the Hay-Adams for 3 nights and we found it a truly exceptional experience. First, every single staff member was polite and welcoming -- from the doormen to the concierges, front desk, and even the cleaning staff. There was nothing perfunctory about the service; it was delivered with real warmth. I was particularly impressed that every guest is greeted by a member of the concierge staff whenever they enter or leave the hotel. So there is always someone available with a helpful suggestion and to really make you feel at home. The rooms were spacious and perfectly clean. The selection of soap and shampoo was incredible. Room service was reasonably priced. The location is, obviously, iconic. The bar was clearly a happening place, with great decor. Keep an eye out for the unique collection of coasters -- an incentive to have a few drinks to collect a complete set. I have to say we were a bit disappointed with the breakfast in the dining room. That particular room could use some updating, and breakfast wasn't anything to rave about. The portions were a bit small. But that should in no way take anything away from this hotel. I travel extensively, and don't recall ever having been met with such consistently welcoming and kind service. Every staff member is a true gem!