Melrose Georgetown Hotel

The location was great, and although we got a room on the cheaper side it was quiet and clean. Steph was great in accommodating our room needs. Climate control was excellent, beds were comfortable, but pillows were larger than I prefer (a common problem that find)

Your Tunisian colleague Rafika took great care of me. She is so welcoming, helpful, kind, and takes exceptional care of the hotel's customers. She greets all customers in the hotel so we'll and asks them in a very friendly and kind way how may she serves them. And when she receives their requests, she immediately takes care of these requests. She is really a great element in the hotel.

Great customer service from the front desk, especially Geo. I checked in on Friday and he made great small talk and informed me of things around the Georgetown area, as this was my first time in DC. When I checked out Sunday, he greeted me by name as I walked up to the desk which told me he genuinely cares and loves his job. The only reason this boutique hotel did not get 5 stars is the bartender. The lobby area and bar are very nice, however, the bartender did not love nor care for her job as I ordered a Moscow Mule and received some sort of tangy lime juice margarita in a wine glass.

A very beautiful hotel. In a great location, a few minutes walk from all the restaurants and shops in Georgetown and about 10 -20 minute walk from all the monuments. Room was immaculate and spacious. Staff was very friendly, especially Rafika who helped us store our luggage and load our car.

The hotel was very nice but more importantly the Reception at the front desk was above and beyond expectations. I asked Geo for a recommendation for a few things to do around GW and he gave me a long list of amazing restaurants and activities personalized for us! He was so kind and made our trip a memorable experience! Thank you!!