Melrose Georgetown Hotel

Great experience working with Rafeka and the blonde guy with glasses and other guy with glasses.

Great location, great hotel and great support from the two lovely ladies at reception desk. I should mention Sofian from the restaurant of the Melrose hotel who every morning was making my day with proper comments. I have been several times guest at this hotel and present my respect to the management.

Very convenient hotel to explore Washington Manager Mahmoud Cherkaoui and his staff bent over backwards to be friendly and helpful, enabling us to stay in our room later than booked, getting taxi and giving us information about Washington and how to find our way around. Rooms very clean and bed soooo comfortable Prompt response when safe locked and we were unable to open it Though some areas of the hotel are older looking( which we like) it was so warm (-10 outside) and such an ideal place

This is a city hotel geared more for business travellers. It is housed in an old historic building but has been reasonably well maintained. Not a lot of facilities or amenities except for a restaurant and bar. I stayed in a suite which was spacious and adequately furnished and equipped. I was disappointed that there was no ice maker on the floors. My biggest complaint has to do with housekeeping. Trash left on the night table and the table in the sitting area remained there after the room was attended to. I used the iron board in the sitting area and left it there as I was late for an appointment. Came back to find it exactly where I left it. The food offered at the restaurant was fairly good but some of the items on the menu were not available. All in all, a pleasant experience but service quality could be improved.

Staying at the Melrose was a breath of fresh air! The hospitality and service are beyond compare! A special shout out to Chanee, Lizbeth, Rafika, and Joe all who seemed to anticipate our needs before we asked! The staff was "engaged" in their hospitality, and it showed.