Morrison-Clark Historic Inn & Restaurant

Having travelled to more than eighty countries I’ve come across some great hotels and some awful ones too so I always check out reviews before we book. This hotel looked ok on trip advisor so we booked it but like anything you don’t know what you’re getting until you get there. We appreciate things don’t always go to plan and sometimes you get issues but I’m a firm believer in giving the hotel the chance to put things right, unfortunately this didn’t happen here !! I was travelling with my wife and two children and we had some noises in the room but at 6am the following morning we were woken by these horrible noises which were ongoing intermittently for the next couple of hours. We went to reception and was told the noise was the electric door to the garage below which we weren’t told about and expressed not being happy about this as it had clearly been mentioned before. I asked for a partial refund but was told because we paid in full with a third party they would not consider this and was eventually offered two complimentary breakfasts. I asked if we could all have it to be told no, not even at a discounted price. The staff on arrival were friendly but the two on this morning were completely different so I asked to see the manager. She did come down to see me but was firm that the offer of breakfast was for only two of us despite our lack of sleep, a free coffee and bagel for all of us would have satisfied me but this only made things worse and was convinced she wanted my son to pay to make up for what she was offering us. There were a couple of other issues including us having to carry all of our suitcases up stairs to the hotel, however we did find out at checkout that there was a service elevator round the corner !! Overall customer satisfaction is everything and this hotel was not interested in resolving our issue which would have probably cost them $20 max to give us a bagel and coffee. I would rather stay in a hotel where I knew that if i had an issue it would be resolved, this was not the case and I told the manager I wasn’t happy and that I would be writing a review but she shrugged her shoulders and said ok. I was amazed at her attitude and had spent hundreds of pounds to stay here for the night so I will not be staying here again. If you are booked here be aware that there are stairs at the front and you must ask to use the service elevator and make sure you stay clear of room 228

Only wish I had more than one night at this pretty perfect hotel. Decided kinda last minute to come for the rally on 11/22 and was afraid prices would be crazy but got an amazing deal. Very easy to reach by metro from DCA, great area with many options nearby, nice receptionist was able to check me in early, tea and coffee available plus free water and a couple chocolates in the room. Good size for this queen room with nice bedding and fluffy towels in the big bathroom. If you forced me to nitpick I’d say the toilet paper could be more cushy 😛 and I wish sheets could be more separate from those heavy duvets ( a general complaint of mine). Don’t forget the voucher for a beverage at the bar and hopefully Jesus will be working.

Les personnes de l accueil vraiment prévenantes et gentilles Elles essayaient de satisfaire au maximum les attentes du client Ambiance tres classe chambre confortables et propre Et chaque jours elles étaient tres bien nettoyées The reception staff were incredibly attentive and kind. They tried their best to meet the customer's expectations. The atmosphere was very classy, ​​the rooms were comfortable and clean, and they were cleaned very well every day

I had a horrible experience at Morrison Clake Inn and it was handled poorly by the hotel manager. I was placed in a room directly next door to a construction site. Come 8 AM I hear banging and see several men working outside my window. I call the front desk, and they say they will take care of it, but the men never leave. As a matter of fact, they begin to lay a cement-like flooring that lets off chemical-smelling fumes into my room. It was nauseating. Clearly, I deserve a full refund or credit for this room, right? Nope! The manager refuses my request (and offers a 50% refund). Poor quality. Poor service. I will NEVER stay here again.

I truly enjoyed my stay at the Morrison Clark Hotel. Only a short walk away from the Convention Center. Room service and housekeeping were fast, consistent, and professional. Quiet hotel for relaxation and rest after a long day of business. I will definitely stay here again.