Park Hyatt Washington DC

The staff at the property is amazing. From the bar staff, bellhops, room service, etc - everyone is great and we had wonderful interactions. A few hiccups - rooms weren't ready until after check in, and the valet lost my car - but all worked out in the end ;) The staff's great attitudes and service made up for almost everything.

Not stroller/wheelchair friendly. It's very difficult to navigate as there are stairs everywhere. Staffs are friendly but not always helpful. Food was mediocre to my surprise. That being said, the location is convenient and rollaway bed provided was a plus.

I can't fault the hotel too much. Our room, 608, was large and comfortable. The room contained everything you would expect from an establishment like this, including a good minibar, a reasonable range of bathroom amenities, a safe, and plenty of storage space (with both shelves and hanging space). The bed was very comfortable, and there were plenty of sockets at table height by the bed for charging devices. There was, however, no master switch for the lights by the bed. However, that said, this is not a hotel I liked. The building is quite dreadful - built in the 1980s and devoid of any charm. The staff were efficient, but I found most of them quite cold. And I found the whole place quite soulless.

Loved the restaraunt. The tea selections, fantastic. Breakfast was divine, best I ever had. The service in the morning was a lot better than the afternoon. The suite looked really nice, especially the bathroom. Unfortunately, the climate control seemed a bit faulty as it was impossible to make it even a degree cooler. The front desk and the manager were not particularly helpful, so that was somewhat strange. It seemed like the AC unit had a mind of its own, and work only occassionally ....for this level of hotel, they should figure it out. Wifi and TV also had some faults.

Great location near many of the key tourist sites. Above all, GREAT friendly, professional, and helpful staff including manager Jenna, concierge Noah and Derriqk the dining room host.