Pendry Washington DC - The Wharf

Awesome hotel! Clean and tidy room, all needs and requested addresses; staff is super polite and responsive and respectful; food was good (apps and breakfast); nothing we can say negative about the place. We are MVC owners, but if I can’t get a Marriott, it will be a Pendry property in the future.

We had a delightful stay in DC at the Pendry when outside temperatures were below freezing. The service was exceptional, the room clean and comfortable and the food was good. Our room had a romantic view of the wharf and the water. It was worth it to upgrade for this view. The room was not large but it was very comfortable, with a bench and coat hooks by the door, a table and chairs to sit at and enjoy the view, a good sized closet, great blackout velvet drapes, and a removed bathroom that allowed for privacy. The bathroom water closet is tight because the door is so large. It can be a bit challenging to close that door. And there is only one sink, so two people have to coordinate their bathroom time. Since the weather was brutally cold, we particularly appreciated both the gym and the spa. The hot tea, steam room and Therabody massagers provided a welcome refuge.

Beautiful location and hotel. Staff are extremely attentive. Wish they had an indoor hot tub and pool. The only dig we have is the towels were not good at all but the shower is amazing.

The team at the Pendry were amazing from the concierge team before we arrived assisting with parking and dinner reservations to the front desk person. She was excellent and very knowledgeable about the area. We night recommend this hotel.

While there were aspects of our stay we enjoyed, there were several issues that detracted from the overall experience and fell short of the standard we expected. During our stay at the Pendry Wharf, the “Do Not Disturb” sign was not consistently respected. I initially requested coffee mugs via text and later sent a message to cancel the request, yet someone still entered the room to deliver them despite the sign being displayed. The night before, a housekeeper also approached the room for turndown service while the sign was up, though we were able to stop her before she entered. Additionally, the floors were not very clean, with visible crumbs and dirt, and slippers would have been a thoughtful and practical addition. Dining at Moonraker was also disappointing. I’ve been dining there since the restaurant first opened, and the quality of the food has noticeably changed and the recipes felt different, possibly due to a change in the kitchen. Service was inconsistent, as we had to request items like soy sauce and wasabi multiple times after they were forgotten. During breakfast, our server accidentally dropped a plate of eggs on the floor directly in front of us while serving. Overall, these experiences did not reflect the level of attention to detail and quality I’ve come to expect, especially given the reputation of the property and the price. I hope this feedback is helpful for future improvements.