Salamander Washington DC

Fab hotel.fab view of The Potomac. Special mention to Raoul at the front desk whe was so helpful wit parking and other info

This place is amazing the owner herself works very hard to keep this place up and running and make it convenient and comfortable for her guest I have read these reviews on here and I was blown away by the one review about the owner being nasty, rude and so fourth when that is a total lie. Bottom line is people should not come on here making stuff up to make a great business and business lady look as if she is unprofessional if you want a great place to stay in the Hancock area I would 30000 percent stay here just all around amazing little place with people who are amazing and truly care about the passion they have.

Stayed at the same hotel with prior owners multiple times with no issues. On this stay with the new brand, it took multiple calls to get the tv to work, the cloths iron was inoperable and took an hour to replace, and the fridge didn’t work, resulting in spoilage of food and meds. Once we discovered that the fridge was not working, we called housekeeping and it was replaced quickly with an older-looking fridge, but the damage was done. In all, we had to make 6 calls to guest services and one front desk visit, and we’re usually pretty easy-going guests. None of this should be acceptable, but at premium prices we should expect more than this. This experience was a big step backwards from the prior brand.

We had a great first stay at The Potomac Hotel. Our suite was lovely, and we really appreciated having the hotel car available for getting around. But it was the people that really made the stay for us! Raul at the front desk made us feel welcome from the start. He was so personable and professional. He told us all about the hotel and gave us some great ideas for things to do while we were there. Crystal at the front desk was incredibly helpful when we needed transportation at the last minute. She made several calls until she found exactly what we needed, which we really appreciated. Crystal from housekeeping also made a point of checking on us and making sure our room was comfortable and we had everything we needed throughout our stay. We also really enjoyed Art and Pong in the lounge. They were so friendly, attentive and fun. Pong made us a delicious specialty drink that we’re still talking about and even surprised us with a sketch of the two of us! It was little things like that during our stay that made it feel personal. We had a wonderful time and can't wait to go back.

Marriott did a great thing by allowing this hotel to become part of the Marriott brand. This place was amazing! The room was well-appointed and very comfortable. The mattress was a little softer than I prefer, but overall, it was still a good night’s sleep. Having both a tub and a shower was a really nice touch, especially after walking around all day. Being able to soak in the tub and rest those tired bones was definitely appreciated! The hotel is pretty close to everything if you’re into walking. Being near the Wharf was great, with plenty of food choices. Some can be a little pricey, but the options were excellent nonetheless. We also got to enjoy the DC Jazz Festival, which was a great experience. The overall vibe of the area was fantastic. The staff at this hotel was amazing—from the front desk and bellman to the restaurant and housekeeping staff. Everyone was polite, helpful, and very attentive. You could tell they genuinely cared about making your stay enjoyable. I only had one disappointment. I was given a city-view room on the 5th floor, but unfortunately, the building directly in front of the hotel is taller than five stories, so there really wasn’t much of a view. That was a little disappointing, especially since the room was specifically listed as a city view. Other than that, I really enjoyed my stay and would definitely consider staying here again. If you’re looking for a place in DC where you can walk to great food, enjoy the Wharf, take in some jazz, and come back to a comfortable room with a staff that treats you right, I’d definitely put this hotel on your list. Sometimes it’s the little things that make a stay memorable—and this place got a lot of those little things right.