The St. Regis Washington DC

5 Star Stay Location: outstanding. 1 block from White House & Mall. Starbucks less than a block away opens 5am. Check in: Doormen and front desk made check in fast and friendly. They managed to get me a room for noon early arrival despite being full night prior. Room: recently renovated 2nd floor. My room 222 faced K Street to north. Very quiet- great night’s sleep. Well laid out with large & smaller closet, 2 luggage racks. Plenty of electrical outlets. Large room safe. Comfortable desk and chair. Great lighting. New Italian coffee maker. Bathroom was small – very limited counter space, but with large walk-in shower, all the amenities including electric bidet, and mini fridge. Shower pressure was very low- sometimes wonder if water-saver engineers realize showers could be twice as fast with better flow. Housekeeping did a terrific job- room was spotless and well stocked with water, coffee cartridges. Alhambra Restaurant for dinner: food, service, ambience all 5 star. Check out: fast, friendly, and bill was accurate.

This is probably our 10th stay at the St. Regis, and we just love coming back! Nothing beats the beauty of the lobby, which is a great place to sit and watch the world go by. While we were saddened that Rafael was no longer working at the bar, Hamza stepped it up and was absolutely fantastic during every encounter! The staff are all very kind and accommodating, and the rooms are comfortable, clean, and luxurious! The St. Regis Bar made some changes to their menu - some good, some not so much. I do wish they'd consider bringing back Dom Perignon by the glass (or even another high end champagne). Until next time!

My husband & I had a nice stay at the St Regis after a flight cancellation. Hamza, in the lobby bar, was exceptionally helpful & courteous. We enjoyed all of his food & drink recommendations.

This may be the most luxurious hotel I’ve ever been to. To check in, you go to a special room where you have a seat and meet with the front desk staff to check in. A very nice touch. The whole place seems like it could have been from the 1920s but it has been amazingly updated. An absolutely perfect guest room and bathroom. The showers have the best pressure I’ve felt in decades - very well done indeed. The breakfast served for our meeting was similarly first class. Steps from the White House, you really can’t do better than this!

In mid-June, I stayed at the St. Regis Hotel in Washington, DC, for three nights before heading to Europe during the Summer. The property's architecture is historic and charming. Initially, the experience was mixed due to a miscommunication hiccup on the day of arrival, which affected the elite status recognition. But ultimately, a manager took the time to reach out to assist. Plus, the stay itself was relatively short anyway. On the first day, I arrived in the afternoon and checked in as an Ambassador status guest, and several room types & suites were available for the entire stay. However, the stay coincided with one of the hottest days in DC for June, which resulted in a complete malfunction of the air conditioning for all guest rooms at the property, and the expected event increased the workload for front desk associates. Consequently, the front desk associate forgot to move me to another room. In the evening, there was a long queue at the front office with other guests relaying concerns about the air conditioning issue, so I stayed in the initial guest room close to the elevators. Don't get me wrong, all the guest rooms, regardless of interior size and category, have a warm, historic, and cozy interior, but as I do not travel to DC often, I was hoping to have a pleasant experience and stay in a room that offered peace and tranquility. The following day, a front desk associate had arranged a move to a newly renovated suite that offered a transitional design. The suite itself is relatively new, with new furnishing, lighting, carpeting, and cabinetry, but interestingly, it did not feature the historic elements and decor of a typical St. Regis room. There was some confusion regarding the communication with the front office staff, as several supervisors were involved, and I was informed that a front office manager would contact me. However, another manager from a different apartment ended up contacting me. Overall, the staff and the property were ultimately responsive, respected the guest, and provided options given the uncontrollable event of the air conditioning breakdown and increased workload as other guests raised their concerns. Additionally, a special acknowledgment for the entire staff at Alhambra, who were warm and wonderful. The ambience in the morning was welcoming and an excellent way to start the day.