Waldorf Astoria Washington DC

Antony was SPECTULAR! he goes above and beyond for all those that he attends, and he is a great doorman and has a charisma about him that is out of this world.

Aleksandar (Front desk) made sure our whole stay was enjoyable and had wonderful recommendations that did not disappoint.

I used Hilton Honors points, and was given one level room upgrade. The building is beautiful, with high ceilings and many original structural effects. Greeting from doorman was subpar. I was carrying a duffel style bag and he did not hold the door. Also there are stone steps to get to the entrance; I don't know how elderly manage. Check-in was also subpar, having to wait 10 minutes for 2 hotel staff to handle man in front of me. Ice did not come until later in the evening, and was melted by morning. Tub is a fall hazard with a big lip and steep drop, with no grab bars. At coffee station was met by man mopping the floor, he did not provide a "good morning". Only cream for coffee no options. Fitness center nice with water and bananas. Location is fantastic, lovely to see the flags outside. Room spacious, showing wear. The desk chair was badly stained. Hotel has potential for greatness, with refresh in room and attention to guests.

My wife and I recently stayed at the Waldorf Astoria in Washington DC while we celebrated her birthday. Two days before check-in, I received a notice that our deluxe king room would be upgraded to a premium king room. Upon arrival, we were upgraded once more to the junior suite which was a gorgeous room to spend a weekend in. The valet, front desk staff, and room service employees were all very courteous and friendly making the stay very comfortable. We were treated with bottled waters as well as champagne while waiting for our room which was a nice touch. We did book a couple's massage at the spa and my wife is still raving about how great it was. She has been to many different resorts and had massages but she said this was the best one she has had. I also feel loosened up and think it was worth doing even thought it is pretty expensive. The treatment and environment were very relaxing and the light snacks were great. After the massage, we were treated to 30 minutes in the salt room as well as a glass of champagne to continue relaxing. Elisa and Jonny were very professional! In terms of dining, we ate at The Bazaar during our first evening and had incredible food while working through a tasting menu. Our server, Nick, was very knowledgeable and made our night one to remember by explaining the courses in detail and engaging in friendly conversation. The birthday dessert tray at the end of the meal was a great way to cap the experience. The only negative part of the trip was not being able to go up into the hotel tower. We were told the tower is part of the Smithsonian and with the government shutdown it was not operating. We were hoping to get in the tower to take a look around but we may just have to stop by in the future to see if we can go in it. Obviously this is beyond the hotel's control and our elected officials need to get it together so we can enjoy some more of the great parts DC has to offer. We would recommend this hotel and hope to be back!

Despite the gov't shutdown we had a wonderful time in Washington DC. The highlight was staying at the Waldorf Astoria. What an exceptional experience! The staff were extremely helpful - Anna on front desk and Nekyane as our personal concierge were very attentive. The food and atmosphere in Peacock Alley were 10 out of 10. Our room was pure luxury - housekeeping provided a night time turn down service. A surprise desert was left in our room to celebrate my husband's birthday which made our stay extra special. The location is excellent as well, close to the museums/mall and metro.