Waldorf Astoria Washington DC

The rooms at the Waldorf Astoria Washington DC were spacious and beautifully maintained, the restaurant food was delicious, the housekeeping staff was exceptionally kind, and the aesthetic of the hotel was amazing. I especially want to mention Jamila from housekeeping—she is such a warm, kind, and genuine person, and every interaction with her made my stay brighter. During my stay, I unfortunately experienced a medical emergency. In the midst of the fright and stress, the incredible people who work here truly made me feel as comfortable and relaxed as possible throughout the whole experience. The staff was absolutely amazing—gracious, attentive, and genuinely concerned for my well-being. Their kindness and professionalism were unmatched. A special thank you to Aleksander Risojevic, the Rooms Manager, who handled the entire situation with such care and professionalism. He made an effort to check on me both during and after the situation, and is just a super cool and genuinely kind person. The Head of Security was compassionate, reassuring, and ensured everything ran smoothly as well. Pierre and Methu from the restaurant showed such warmth and attentiveness during and after the incident. I received some of the best service I have ever experienced at a restaurant thanks to them, as they are some of the most genuine people you will meet. It’s rare to encounter such a team of people who are not only excellent at their jobs but are also so kind.

It was a pleasure to stay at the Waldorf Astoria once again for the NSSF import/export conference. The service provided by all the staff from start to end continues to be exceptional!!! Kudos to Brian, the young gentlemen at the front entrance, that goes above and beyond to always make us feel so very welcome. His positivity and passion for his job is contagious and quite admirable. Please make sure to bring this to Management’s attention.

An absolutely wonderful stay at the Waldorf Astoria, DC. The service and hospitality is completely unrivaled and was superior at every turn. In particular, Raju, at Peacock Alley and the hostess, Basia, were the utmost professional and took the time to make our stay memorable.

Very nice service. Definitely way more better than regular hilton standard. Rooms manager aleksandar R is one of the most professional staff I’ve ever meet at any hilton hotels. Friendly, polite and respect all customers. Room is also very nice. Will pick this place next time. Lot better than that conrad dc

This has been one of the best experiences mainly due to the top of the line customer service from Aleksander. He went out of his way to remember all of our names even the day after we checked in. You can rarely find this type of service nowadays, and we are grateful that we ran into Aleks. Waldorf Astoria will definitely be our go-to hotel when we are in Washington DC.