The Watergate Hotel

We spent 2 nights at The Watergate Hotel because it was a closer location to view the Cherry Blossoms. We utilized the valet overnight parking and walked everywhere which was very convenient. The service by everyone was stellar. We were somewhat disappointed in the room. The furniture looked average. Ex. laminate desk. The selection of black, glossy tiles in the bathroom area and in the shower were very slippery. I held onto the handicap bar in the shower because the tile floor was extremely slick when wet and when using soap/shampoo. Don't count on getting into your room early. The website states 4:00 p.m. We arrived at the hotel around 2:00 and didn't get into our room until 3:35.

Wonderful hospitality and service that went above and beyond. Lobby was gorgeous. Cannot wait to return

We are dc residents and decided to have a staycation. The propert lay is very nice and elegant. The entire Staff was very welcoming. The room was clean great amenities. The spa was lovely. I had a massage with a CBD oil enhancement to soothe my inflammation and sore muscles. The temperature of the pool and jacuzzi was perfect. Top of the line equipment in the gym for you to complete a full body workout. Great view of the Potomac overlooking the historic Georgetown. I will definitely return.

I had a wonderful time at Watergate and would like to thank all the staff. It was extremely luxurious, staff were very helpful, the location was excellent and the amenities and room were perfect. I will have to come back later in the year to enjoy the roof terrace! Thank you all! Miriam

I was looking for a luxury hotel to share a special occasion weekend with friends that I wanted to impress. The room I reserved 2 months prior was not available upon check-in (not a big surprise based on my experience), but I was NOT ADVISED OF THIS FACT and was checked into a downgraded room with 2 double beds for 3 adults instead of 2 queen beds. Upon returning to the front desk to fix the room mixup I was informed of an "upgrade" available BUT according to my reservation confirmation, this was the "correct" version of the room reserved with a king bed versus 2 queens. All luggage that had been delivered to the first room was not offered to be moved and we lugged it all to new room. The hotel boasts of a "river view" and while I understand uncontrollable variables, the view was obstructed by a construction site with a high crane that was AGAIN NOT DISCLOSED or compensated for. After replying to a text message from an AI bot that my expectations were NOT met, there was no follow up by a human being. On checkout i asked to please have a manager contact me regarding my reservation to walk through the process and what was good and what was bad. I have NOT heard from anyone and was charged FULL rates. While the bathrooms were top knotch and the hotel has a truly unique atmosphere and design, this experience was disappointing at best for the nightly RATES charged.