The Torridon

Just back from The Torridon spending 2 nights with my wife. Unfortunately it never met our expectations. Breakfast selection was disappointing, no choice of any cold meats, cheese or salmon. No selection of bread and only got toast on our second day after prompting and meeting the Duty Manager expressing our disappointment with our first breakfast. Staff require more training explaining what is available as not everything appears on the menu This includes orange juice etc No Grapefruit juice available You also have to ask for butter Duty Manager mentioned they have recently been awarded an environmental certificate and they are concentrating on waste factors hence they don't have certain items out on display YOU HAVE TO ASK FOR THEM Never a 5 star experience No one clearing plates No check back No offer of coffee or tea refill No turndown if you are staying at the stables I advised the Duty manager that the hotel has one chance One impression with every customer to get it right as there are so much competition at this level Unfortunately for us the hotel failed on many accounts. I felt they are leaning far to much on where they are positioned , which is absolutely stunning as opposed to getting the finer points for their customers correct.

Stayed for two nights at the Torridon. A wonderfully warm, Scottish reception - welcome drinks, seated in a comfortable lounge. Lovely bar area and food is good - particularly so in the “fine dining” restaurant (it deserves a Michelin star). Room was fine albeit a little unconventional regarding layout. The breakfast was superb and the staff are brilliant - they are knowledgeable and experienced. A little minus point - the food and surrounds in the second restaurant (in the courtyard) isn’t strong enough - an average menu with unremarkable food and younger student like staff. Work a few days at and well placed for a drive around the coastal loop to the Applecross Inn.

The Torridon is in a spectacular location, and has fantastic on property walks (we enjoyed the 10k loop despite a good soaking on the way back!). The building is beautiful with well maintained period features and the drawing room and whisky bar are both quirky and just work in the setting. We found the staff to be helpful and well meaning (even if in one or two cases a bit disorganised). Our room (.. Shieldaig …we were not in the best they have) was a little on the small side, a bit over warm and was shower in bath (never my preference) but bed was comfortable and it was quiet. The Bo and Muc restaurant was fine, we found the menu a bit hit and miss eg Pork chop was great but the lamb a little fatty and the scallops we had second night were overcooked. The bar in the restaurant has a nice ambiance. The hotel provides a selection of wet weather gear at the main entrance which is a nice touch. Over all a luxury hotel but with a few minor niggles at least in our experience

We stayed in The Torridon on the weekend of our wedding and it was an absolute dream! We booked a deluxe room and asked permission to have photographs on the grounds, but what we did not anticipate, was the most warm welcome from Raoul. He surprised us with the news that we had been given a complimentary upgrade to the 1887 suite! The suite was immaculate and had absolutely everything you could think of! Chocolates, fresh fruit, coffee machine, Dyson hairdryer, and even a yoga mat, Our dining experience in 1887 restaurant was a beautiful ending to our wedding night, shout out to Thomas/Tom, Ulrich, Moustache and every single member of the front of house team (we couldn’t remember all the names). They all provided immaculate service while being very personable and attentive with all guests. The grounds and gardens were beautiful and we met the lovely lady who tends to the gardens. On check out we were given complimentary chilled water for our journey home. I’ve never had a stay like this and dream of returning one day. Thank you so much.

Our stay was very good. The room was pleasant & well equipped. Dinner at the Bo & Mac tasted lovely. Only let down here was using toilet paper to dry my hands in the ladies! The Tasting Menu in the 1887 restaurant was outstanding. And something the whole family not just adults could enjoy. Throughout our short stay the staff were exemplary. Very attentive, great knowledge of the food, drink & local area. A must for whisky fans. And the kitchen garden should be seen.