The Torridon

This has to be the best hotel experience we have ever had. Well worth th 9 hour drive. The hotel and its surroundings are simply wonderful but what makes it so special are the staff. I cannot praise them highly enough, during our 3 night stay, every single member of staff were exceptional. Friendly, welcoming and couldn't do enough for you. They all were so genuine and every experience at the hotel was a joy and this is our 4th visit but this time they set the standards to a new high. Even our dog Coco was treat like royalty. Though to be fair she does act the part at times.

The location is outstanding and the property itself is quite lovely. On arrival we were warmly welcomed at reception and our bags were taken to our room whilst we were given a tour of the hotel. I would like to state that overall, the staff were accommodating and lovely. I had requested a room with a shower as I am not a fan of baths and we were shown to room 19 on the second floor. The room itself was very clean although small with a view out over the roof of the rest of the property. We chose not to eat in 1887. We had booked the Bo & Muc for two of the three nights we were staying. On the first night my partner ordered the plaice, which she said was very nice but tepid at best. I decided to have the burger and both my partner and I agree, it was delicious. Breakfast the next morning was somewhat weird. You are asked when checking in what times you prefer. We opted for 0930. We had met up with friends who were staying in the stables. We arrived promptly for breakfast requesting a table for four but had to sit in reception for half an hour before being shown to our table. Breakfast was very nice, however I was somewhat taken aback when I noticed the sausage was browned on one side only and I had received half slices of black pudding and haggis. Very unexpected. Breakfast on day two however was far more interesting. Again, we arrived promptly at 0930. Again asked to wait in reception, not really a problem, however we were shown to a table at 1015. Our breakfast then arrived at 1050 which was in reality lunchtime. The reason for the delay became apparent once we were seated. A family who had flown in by helicopter ( I know this because they loudly spoke on the phone at breakfast requesting the helicopter pick them up that morning) were being waited on hand and foot, had a reserved table we were left to be treated as second class citizens. Dinner on our final night was just the two of us. I ordered the cod and chips and my partner decided to have the burger as it had been amazing two nights previously. My cod and chips arrived and the batter was dark brown, slightly of putting but the fish was flaky and fresh. My partners burger however tasted nothing like two nights previously. Very disappointed as it really had been outstanding. Overall, the hotel is stunning, in an amazing location but there are aspects that just make me sad that it just didn't meet the standards we expected and had been promised.

We had seen the torridan on TV as a great hotel to visit - with focus on the bar / whisky tasting - which was exceptional . Outside of that I would say it was "okay". If you check the dining options , feedback is very mixed and that was our experience too. Bedroom was also very cold and dated . Lounge lovely to rest and relax in front of the warm fire . Would I / we go back - absolutely not .

I was going to title this review ‘5 star stay’ but in fact it was so much more. The location is breathtaking. The hotel and grounds are beautiful. The food and drink will amaze you but what really makes the place stand out is the staff. Without exception they were friendly, professional and could not do enough for us. With special thanks to Alan, Shane and Fadzi, but actually thanks to you all. It was my birthday and I was made to feel so special- I won’t forget it. Thank you

The grandeur of the setting around The Torridon offers a sense of peaceful remoteness that is so relaxing. The property feels thoughtfully curated, rich textures, warm colours, and a blend of heritage and modern comfort. Our room was spacious, elegant, and wonderfully cosy, with views that made it hard to leave in the morning. The service deserves special praise, being genuinely friendly while maintaining impeccable professionalism. Nothing felt too much trouble, and every interaction felt personal. Dining at The Torridon was a highlight in its own right. The food is exceptional. Local, seasonal, and beautifully presented. Breakfast was hearty with lots of choice. We left feeling refreshed, inspired, and planning a return.