Fairmont Chateau Whistler Resort

Probably not the best choice for us as an older couple. It’s a very large, family-oriented resort hotel, busy at almost all times, the pool areas understandably popular with little ones so noisy and very active, but bars also very full and hard to catch service. Staff a little hit and miss - bell and transport teams excellent, front desk crazy slow and housekeeping patchy - turn down happened once in three nights. Hey some nice touches - the complimentary car transfers to town restaurants are great and a little birthday cake delivered unrequested and without fuss was kind. Overall, though, probably not the best choice for us.

Where do I even begin...this is an absolute first class hotel in beautiful Whistler, BC. From the moment we pulled up until we departed on day five, we were treated like royalty. There was not one person either behind a desk or counter, waitstaff, bellhop, housekeeping, etc that did not make us feel welcomed and tended to...like they were so glad we were there. We stayed on the 8th floor which was the "Gold Floor" and I'm guessing it was my inept ability to book a reservation that turned out to be one of the best parts about staying at this hotel. Don't know price difference but you have your own restaurant that is included in your nightly stay that provides delicious breakfast, small snacks, charcuterie, desserts, etc. So if you wanted to really be taken care of...stay on the 8th floor!! Don't know any of the Fairmont properties around the world but this one would make me consider always staying at one if available in the area we traveled. We ate in the Mallard bar and all the meals were delicious. Ambience was fun and upbeat with live music. Grounds were meticulously kept. We did the Peak to Peak gondolas located 2 minute walk from Fairmont. Amazing bike and hike and walk trails right out the back door. The hotel has a shuttle that will take you around to the different areas of Whistler Village. Also, it's a very family friendly place...observation as it was just me and my husband. I can not say enough good things about the Fairmont Chateau Whistler ...so if you are looking for a destination place...this hotel in magical Whistler is where you want to call your home away from home!

Charging over $55 for a hotel breakfast is fine, if there is actual service and food! They extend the breakfast hours until every single guest in the line can go in, but they do not restock the food. When we finally got in, half the items were gone and the buffet was basically just boiled eggs and old fruits. I love paying $110 and a $30 tip just to lift open the lids of your creuset pots to find them empty or for half eaten egg slop and subpar coffee. Fairmont has always been old school but the food quality has declined.

Every time I walk into your beautiful hotel I'm blown away, your team are so helpful and attentive, everything from check-in to check-out was seamless. I left feeling relaxed, pampered and truly looked after, it really made such a difference to my time at SPX.

This is a very enjoyable hotel to stay in. Our room was well equipped and very comfortable. The common areas are impressive. The pool area is relatively small and short of loungers for peak summer demand. My issue coming fron Europe is the hidden charges. $50 plus tax resort fee,$41 plus tax for overnight parking and $5 plus tax housekeeping per day per room. It feels like you are fleecing me. This practice does not exist in Europe. If you don't wish to quote the correct charge when I am booking- I wont be returning.