Fairmont Chateau Whistler Resort

The customer service at this location is second to none. I can’t even put into words how grateful I am for how well we have been treated. The rooms are comfortable, beautiful, and everything we need is readily available. Every detail is thoughtfully and carefully considered.

What a gorgeous hotel with wonderful friendly staff! We stayed for two nights at the end of a busy 3 week holiday, touring around Canada and the location and comfort made for a relaxed few days before we flew home. We were upgraded to a spacious room on the 8th floor , which was perfect for us to finish packing up our cases . We did have a plumbing issue on our last morning when our wash basin was filled with disgusting black water, but Lia on reception desk dealt with it all efficiently, providing us with another room to use for a few hours and allowing a later check out. Great pool facilities and so many fantastic walks from the doorstep!

We really enjoyed staying at the Fairmont Whistler. The location was awesome, and each staff member I met was very polite and professional. We decided to upgrade to Gold, and we found it well worth the upgrade. The room was large enough for our family to be comfortable, and the breakfast was one of the best we’ve ever had. They always had a nice variety of items, and everything was just delicious! The rest of the day in the Gold lounge, they had plenty of snack items, and hors d’oeuvres were great after a long day on the slopes. Shuttle came often and was an easy ride into town and the Whistler gondola. Housekeeping did an amazing job stocking and tidying the room each day. Overall, we thoroughly enjoyed our stay at Fairmont Whistler and would love to return. Highly recommend upgrading to Gold.

Great location , friendly and efficient staff, comfortable rooms and great breakfast and food. What’s not to like. It is a popular conference centre so bear that in mind if you don’t like busy places.

We had such an incredible stay, and a huge part of that was thanks to Finn at the front desk and Cormack from guest services. Both of them absolutely elevated our experience and made everything feel easy and enjoyable. We’re so grateful for their outstanding service and would come back in a heartbeat!