Fairmont Chateau Whistler Resort

Our first visit to Fairmont Chateau Whistler was nothing short of spectacular, thanks to the incredible team who made every moment feel seamless and special. Before we even arrived, Jonathan from the Concierge team went above and beyond to help us plan our trip. His thoughtful recommendations and prompt responses made us feel well-prepared and genuinely cared for. Upon arrival, Indigo at reception welcomed us with calm professionalism and patience. As first-time guests, we had plenty of questions, and she took the time to explain everything clearly, making us feel instantly at ease. The highlight of our stay was undoubtedly our dining experience at The Grill Room. Robert, our server, was exceptional. Attentive, knowledgeable, and passionate about the menu. The tomato soup was a theatrical delight and tasted even better than it looked. The mushrooms in the soup were rich and flavourful, and the desserts were absolutely divine, elegant, indulgent, and the perfect ending to a memorable meal. Fairmont Chateau Whistler combines warm hospitality with refined luxury and unforgettable dining. We left feeling pampered, satisfied, and already dreaming of our next trip.

We were in a Junior Valley Suite for three nights at this property. The surroundings are gorgeous, and the hotel is a convenient walk to the village. Though this property feels slightly off-brand compared to the 15+ Fairmonts we’ve stayed at. The lobby & public spaces are dated, and the service levels just okay. Be aware that the rooms don’t completely resemble pictures online - particularly the bathrooms. Our bathroom was smaller and outdated. There are only four elevators, which meant we needed to que in line every time we went to our room. The spa is excellent, as is the nightly live music in the bar. While nothing was terribly amiss, it was all a bit mediocre, which is unusual for the Fairmont brand.

We had the pleasure of staying at the Fairmont Chateau Whistler for our first trip to Whistler. The hotel is absolutely gorgeous - but more importantly - the staff go above and beyond to make you feel very special. We stayed in the Penthouse Suite in Fairmont Gold. What a special two-story room with perfect views of the village and mountains. The Fairmont Gold lounge was exquisite - the food amazing - so many choices for breakfast and dinner canapés - with very attentive staff. The Fairmont Gold Concierge team were wonderful - assisting us from the moment we made the reservation and quickly addressing all my questions and making arrangements for our trip. Special Thanks to Ian, Jacqui and David. We would not stay anywhere else if we are able to return to Whistler. The hotel is a very special place.

First time in Whistler for the summer season and decided to stay at the Fairmont this time (instead of the main rival we stayed at last time), really, really glad we did, although it looks like a huge hotel it really doesn’t feel it, everyone is super friendly and helpful, the food was excellent in the restaurant, bar and at breakfast and room service staff are super friendly. We loved the pool too and especially enjoyed cocktails there. Special shout out to the staff at the hotel entrance especially Harrison and the Norwegian guy (cant remember his name but he had only been with you two weeks), for looking after us so well, always getting us to reservations on time and picking us up, nothing was too much trouble, they made us feel really welcome. Can’t wait to come back.

Probably not the best choice for us as an older couple. It’s a very large, family-oriented resort hotel, busy at almost all times, the pool areas understandably popular with little ones so noisy and very active, but bars also very full and hard to catch service. Staff a little hit and miss - bell and transport teams excellent, front desk crazy slow and housekeeping patchy - turn down happened once in three nights. Hey some nice touches - the complimentary car transfers to town restaurants are great and a little birthday cake delivered unrequested and without fuss was kind. Overall, though, probably not the best choice for us.