The Raithwaite Estate

The reservation staff were fantastic but everything was a little downhill from there... the place felt quite dirty in all areas including the bathroom in the room, the velvet sofas, the window sills and flooring in the dining room, the spa loungers, the changing rooms... it just all felt grotty. The staff at breakfast were shocking to the point I can't even bring myself to write on here the comment that came out of one of their mouths but it wasn't OK. No service in the spa, you'd expect to be asked if you wanted a drink or something in a place that's labelled as "luxury" but no.... just very underwhelming. Positives, the decor is lovely if you don't look too close, the lady that drove the buggy was great and the bed was very comfy. Just feels like they threw money at it and hoped for the best.

Just home from a stay at saltmoore in a beach house room . The room was lovely really well equipped , the balcony furniture wasn’t great not comfortable. Metal table and chairs . The beach house feels very much out on a limb , no breakfast service and only a very limited bar offering . It wouldn’t be difficult to offer a continental breakfast there . There are lots of seating areas and tables and chairs but not a single guest in sight We went up to the main hotel bar for drinks , I felt even there the drinks menu was limited and service slow . We didn’t eat at the hotel as read number of negative reviews , instead ventured to The Fish Cottage and Mary’s in sandsend both of which outstanding.

The hotel itself is absolutely stunning — I couldn’t fault the room at all. The bed was incredibly comfortable, and the overall styling was super chic and well thought out. That said, the service is where things fell short. When you’re paying nearly £500 a night, there’s a certain level of attention and polish you expect, and unfortunately, it just wasn’t there. I won’t go into all the details, as other reviews already cover it well, but it left the experience feeling a bit underwhelming. The food was genuinely tasty, but again, quite expensive — and the service didn’t match the price point. If you’re paying £200+ for a meal, it should feel like a special occasion, and the staff either need more training or a bit more energy and attentiveness to deliver that. I really loved the spa pool. I understand the need to book loungers, but it was frustrating that both times I visited, I was told it was fully booked — yet there were always at least six loungers sitting empty the entire time. It would be great if unused bookings could be released so other guests can enjoy them. Overall, while the hotel is beautiful, if you’re thinking of spending £400+ a night, you might want to consider somewhere like Middleton Lodge to avoid potential disappointment.

I’m genuinely staggered by some of the negative comments that I’ve read. We had a five day stay and chose it because it was dog friendly. The opportunity to take our dog into a couple of the public areas was essential for us. Our room was comfortable - and the staff promptly provided a really good Dyson fan as it was a bit warm for our Scottish blood!! Staff throughout were really helpful and friendly. Highlight was the food. The halibut and monkfish dishes were brilliant - the crab bisque served with the halibut was stunning.

Saltmoore is the most breathtaking hotel we’ve ever stayed at and we already can’t wait to come back. We stayed in the superior king room which I would highly recommend. The little touches such as arrival drinks and fresh cookies in our room were brilliant and the staff were so friendly and helpful. We used the spa facilities which were very relaxing and the gardens are beautiful at all times of the day. Breakfast had a great selection and we also dined in the restaurant on the evening. I would say the restaurant was overpriced for what it is, the food was delicious but the price of the vegan burger was above what I’d expect to pay. If you’re thinking of booking a stay at Saltmoore I would definitely recommend, make sure you take a visit to the local beaches too.