The Raithwaite Estate

We had a good stay, staff throughout were very friendly, our room was quite small (we booked a Classic Room), but it had a little balcony with a small table and chairs which looked over the lovely gardens. Breakfast was first class, we ate in the Brasserie one night, food was OK, but quite expensive for what it was, nice bar and lounge area, but again the drinks were priced quite high. The spa was very good, had a spa treatment which was as good or better than I have had anywhere. We would definitely like to return.

Really nice hotel and the most gorgeous location too, the spa was a little disappointing but food 10/10 🙌

We've just returned from an incredible five-star stay at Saltmoore, and I can confidently say that the property and its employees truly exemplified what a five-star experience should be. Having stayed at several five-star hotels before, I can honestly say that we have never felt as welcomed and valued as we did here.  The property and its grounds are absolutely immaculate. Our first impression came from a gentleman in the car park, whose name I regret not having asked. He was a tall, solidly built man with a greyish beard, likely part of the maintenance team. He took the time to answer my questions, which I found quite refreshing, as we're often redirected to "someone else" when our inquiries don't concern the staff at hand. His passion and knowledge of the wider business were truly inspiring. Upon entering the reception, we were warmly greeted by a well-suited gentleman named Kilian, who clearly takes pride in delivering five-star service. It's often the little things in life that make a significant difference. As Kilian led us downstairs, he noticed that my wife was following at a slower pace and actually adjusted his speed to match hers. This gesture demonstrated great respect; had he continued at his pace, he would have had to wait for us at the bottom, potentially creating a rushed first impression. Throughout our stay, Kilian addressed me as Mr. Davies, which further enhanced the feeling of value and respect. Such attentiveness is increasingly rare, even in five-star establishments, where many staff members simply grunt at guests! The outdoor tubs were fantastic, and the water maintained its warmth for hours, which I found hard to understand since my bath "inside" my home cools down really quickly! The attention to detail here is outstanding; the furnishings and cleanliness are truly first-class. Now, regarding the spa and gym, this area also meets all the five-star standards, with staff members who are just as passionate and friendly as those throughout the hotel. At the conclusion of my stay, I was eager to know which company owns this remarkable place, as I was amazed by how happy and passionate everyone we encountered seemed. To my surprise, it's owned by a couple! Their excellent rapport with the management team is evident in the demeanor of their staff. In contrast, during a past visit to a five-star hotel in York, it felt as though some staff members did not even want to be there at all. This lack of enthusiasm can certainly diminish the customer experience, especially considering the high cost of these breaks; expectations are naturally higher when you're paying top dollar. Lastly, a special mention to Lucy, who facilitated our smooth checkout process; she is also clearly a very happy and passionate member of your team.  Saltmoore, thank you for an extraordinary first experience! We will certainly return, and in the meantime, we will enthusiastically recommend you to everyone we know.

Wonderful place to stay and unwind. Great location to explore the North York Moors. A truly dog friendly hotel, and beautiful gardens to walk around, wether with your dog or not.

Have to say as a last minute deal outstanding place in a beautiful part of the country jewel along the beech front Sandsend brilliant walk into Whitby on the beech side . The weather was a massive bonus spoke with the Sam with this being this a surprise Golden Wedding visit we had a great deal only down side loved the welcome card but hoped for a little bootle of something to celebrate . Got a fabulous room in the Beech House not in the main building the staff fantastic cannot fault everyone brilliant , the Pizza in the Beech House fantastic again staff so helpful and caring . Had an amazing breakfast in the main building again staff so caring food just fabulous . We will visit again with out doubt