Kingsmill Resort

The resort is very nice but the rooms are dated and the service is not where it should be for the cost of the resort. Don’t go when there is a wedding planned. The spa didn’t have any openings for services

The Kingsmill Resort is a fine resort. I have stayed there many times going back to the 1990s. However my brother and I paid 250$ to play the River course and they never told us they were holding a corporate outing there that day. Incredibly slow play and a terrible experience. You should respect your guests enough not to do that or at least inform them up front.

The Kingsmill Resort in Williamsburg is an attractive property with well-maintained grounds and golf courses. Inside, the guest accommodations are another story. Our dingy and worn “Deluxe Guest Room” was well past prime. It had a persistent stale and moldy odor and numerous cleanliness issues. The sink in the tiny bathroom would not drain properly even after “service”. The rusty and filthy balcony furniture was not really usable. Housekeeping services must be requested one day in advance. Sorry folks, but this is not what most would consider a high end resort accommodation.

The condo was spacious and the bed and linens were wonderful. The living room and one of the bedrooms was not prepared for guests. When we called for assistance, only one of the items out of several that needed attention was dealt with..... also there was a lingering mildew odor.

This was a solo trip for work. My room was located in a prime spot by the course and the main building (Rm 1003). The staff and everyone I spoke with at the resort was great. The marina staff and restaurant bartender and hostess especially were amazing and super helpful and friendly. However, there were stains everywhere in my room: the curtains, the bedding, the rug, the walls, and the door frame also had a black scuff on it. Most notably, a massive 1.5' dark stain on the rug at the foot of the bed. I was not comfortable sleeping in the bed for multiple reasons. There were cobwebs and spiders in them in the upper corners of the room, broken tile flooring, creaky, uneven floor (felt like rotting foundation), paint from the walls had gotten on the wood bedframe, the walls appear to have seams in them possibly from painting over old wallpaper, and the bedside lamp was flickering. It was a strange motel-like experience in the middle of a high end resort. Although, as I left I did notice other things were quite dated around the property as well most notably the cheap-looking rotting wooden street lamps. I didn't notice them the night before because none of them were lit in the lot outside my room and it was pitch black. They were transparent about doing renovations, but I saw no evidence of renovations happening. I genuinely hope the resort does well, but there are MANY things that need fixing in the room I stayed in. I was not given any discount when showing the front desk staff these photos at checkout.