The Woodlands Resort, Curio Collection by Hilton

I didn't stay long but my stay was perfect. It is well located, great amenities, very easy to get to the freeway. What makes the difference is the staff and the attention to details. Thank you for the great stay.

Great environment, service and food. Good portion and very flavorful. View by the window was beautiful. Our server Zaria was amazing!

Every staff member we came in contact with was very helpful, friendly and professional. We were disappointed with the food options at the hotel and lack of a sundries shop where we could purchase over-the-counter medicine and other forgotten items.

Very nice resort but dated for the price and expectation of Curio Collection level resort. Limited number of luggage carts were available despite being early for checkin. Checkin parking is limited. Don’t park there long as it is both selfish for other guests but may get you ticketed. Parking is either $35 a day for Valet or there is a good amount of free parking but it is a hike from most rooms just not quite as far as some large resorts. Registration building is newer and modern vibe right next to the lobby bar atrium although seemed more of an afterthought. While checkout is supposed to be digits for Hilton Honors guests, because they make you return special pool towel cards or they charge you $25 each it forced an awkward line at checkout time waiting for one of only 3 staff to assist them. They should incorporate some sort of app driven towel claim instead of mixing digital and analog approaches. Not what I would expect of a purported “luxury” resort. Off of this building are some newer renovated rooms that abut the pond and I think some have golf course views but this building does not have direct access to the pools. As a gold member I was given an option for room upgrade. Lakeside building pool patio wall out was ok, room was a bit dated and while AC was cold the fridge was tiny and the patio light broken. They did respond to my request and had it fixed the next evening. A lot of overgrowth making the walk out a bit rough and one area without any stepping stones at all to the walkway forcing walking over with wet feet and collecting dirt before entering room. Doors really old and no mechanism to lock from the outside kind of eliminating the true walk out benefit. Pools were nice, but need to get out there between 9:00 and 9:05 to stake claim on good seating. Very limited overall seating other than lounge style chairs, many without table or umbrella. Primary pool as pictured with the double helix tower slide. Note although photos look like the slide is from the top of the tower it is only half way up the tower. Slides require a 44” minimum and are attended by staff. No access to the top of the tower. Water slides had varying speed so not really good for racing as advertised. Not good if claustrophobic. Slides drop into small holding pool that spills over into two small waterfalls into the lower main pool with a concrete slide that was a bit lame because it didn’t have any natural water flow when not right as someone exited the slides above. Littles can use this slide but they do have to contend with those shooting out of the slides into the same small area. Lower pool has 3 main areas, beach style zero entry, volleyball area / basketball area and a island area that had some fun water bubble currents near it reef style island with underwater “artifacts” and a fun treasure chest and underwater speakers. Next there was a tiny splash pad area where they held a Saturday 1 hour foam party which was a really big hit. Next to that was a small toddler pool. Behind the main pool is the outdoor restaurant and ice cream treat area and on Saturday they had a live DJ playing tunes to set a fun vibe. The second large pool was more adult geared and featured a large waterfall, underwater mosaics and was the quietest area of the pools. This was my favorite of the pools. The final pool was the Lazy / Action river which was really long and curvy with more of a natural stone and tree vibe than modern concrete and splash pad apparatus like a Kalahari. The trees provided ample shade making it more enjoyable a slow float. Part of the river is super slow and narrow not really even allowing passing. It’s winds it’s way eventually to a set of stairs where people can exit to access another free standing enclosed waterslide (dark). If tubes are available they can resume in the river but the overall number of available tubes seemed very lite for a busy Saturday in August. Not much seating in this area but it was shaded. All in all I did enjoy it with kiddos but missed expectations given it was a Curio Collection.

Peyton...she was the best. We will be sure to make sure to get her next time. We will defin8tely want her if we can book our company event here.