Canyon Ranch Woodside

We had a 5-star experience at Canyon Ranch Woodside. The setting, nestled in the tall trees, is gorgeous. The staff was top notch from start to finish. The guided hikes through the forest were a highlight, but we also enjoyed the exercise and art classes, as well as the spa treatments. Visitors will want to build in time to just sit and enjoy the beautiful view from the lodge by one of the indoor fireplaces or outdoor fire pits. Lastly, the rooms were lovely and the entire lodge was clean and well-maintained. Highly recommend!

If I could give this establishment ten stars I would! It is the perfect setting, the resort is gorgeous, the classes and hikes are invigorating and restoring, the food is delicious, and the staff are wonderful! A perfect girls' long weekend!

This was my second trip to CR Woodside and unfortunately I was deeply disappointed. The daily schedule has been significantly pared down so there is not a lot to do if you don’t join one of the hikes. Quality of food was also hit or miss. Some dishes were excellent and others quite terrible (eggs, roast chicken legs and duck). The spa is tiny and has limited daily offerings; I note the theme of my retreat was “Spa Renewal” though there were only a handful of services to choose from. I had an excellent massage with Maya and a very poor massage with another provider. Seems that quality and management has gone down significantly since my first trip in 2021. I love CR Tucson and will be sticking to that location from now on.

The experience in the Redwoods was magical and it exceeded expectations. The room, bed, linens were so comfortable. I slept great. The surrounding area is a highlight of the experience, we hiked around the property and it was so beautiful. Finally, the staff is so genuine and genuinely interested in creating a special experience. Doug is a STAR. His service mindset and love of the showing off the surrounding nature is really special. I can’t wait to go back.

My wife surprised me with a weekend at the world famous Canyon Ranch. She had previously ordered a bottle of wine that was supposed to be in my room when I arrived on Saturday. I arrived, checked in and went to my room. No wine. I went to a fireside chat as it was raining the day I arrived ruling out any outdoor activities. The discussion was led by the wellness director for the spa who started off by giving us her background and the fact that she has an eating disorder and she has to learn compassion in order to deal with her disorder and the related trauma (why would a teacher share this?) I was the only male in the discussion and hears about other traumas and how one of the women in the class is having trouble with her husband not supporting her. One woman left because she was uncomfortable. Welcome to the class sir - we want you to leave. When I got back from the class I was taking a shower and a knock on the door which I answered with “can’t come to the door right now”. Went to dinner a little late - fish, duck, or mushrooms - I don’t eat duck or mystery fish so I tried the rubbery mushrooms and decided I would be better off NOt eating. No one offered a drink other than water even though I heard about their wine program. Back to the room - ate a cliff bar and went to bed early. The next morning I had a massage and the spa was a ghost town. Since I was apparently unwelcome in the fireside chats I thought I’d add a facial to my massage. “We’re sorry our esthetician is off today”. What? You’re open 4 days per week and one of them you have no staff? So I had a nice massage, looked at the lunch menu - no thanks - had a bar and took a nap. A while later I went for a walk and came back to a bottle of wine and a lovely note from my wife - more than a day after it was supposed to be there. Was going to walk the labyrinth as the mentioned it online - only to learn that it is just bricks in the driveway that look like a labyrinth. And there were people working out there. Back to the room. Dinner that night was again - fish - another Clif bar and thought I’d crack open the wine. It was bad - bad as in disgusting vinegar - so two sips and no thanks. The next morning I went to breakfast and orders over medium eggs that came out hard and broken and basically inedible. Another bar then to the front desk to complain and call an Uber to end this awful experience. They called me a car that cost more than 2x the cost of an Uber. As o was walking out to the car the GM Alex came out to talk about my experience and he didn’t not at all seem surprised and credited me one night. The bottom line - 2 nights in an average room (my wife splurged on the treehouse room which was outdated and dirty) cost $3000 less the $1100 credit. $1900 for a room to sleep in - crappy cold food and a closed spa. I could have stayed at the Ritz for $500/night and had actual good service. My advice - if you want to go to Canyon Ranch - go to Tucson or one of the others. Woodside is actually not very nice (other than being in the woods) and the staff, although nice - could care less about your stay. Plus - my wife has been trying to reach Alex (I’m pretty sure that’s his name) about the lack of wine delivery and our overall dissatisfaction - nope - I guess he’s moved on to caring for the wealthy older women who visit this so called spa.