Buckland Manor

lovely old house in stunning location etc BUT this hotel is completely let down by the food (and to a certain extent by indifferent service). Dinner at £85 for 3 small courses, with vegetables and potatoes charged extra!! No. The second night we ate in Broadway, excellent all round. Breakfast OK except for the very small offerings of yogurt, cereal and my "fruit salad" was beyond a joke, just chopped up apple, one grape in orange juice. Truly dreadful and the waiter said nothing when I remarked on it. This was not good value, drinks too are way overpriced, spirits and wine alike. I cannot recommend much about this place.

⭐️⭐️⭐️⭐️⭐️ We had a truly delightful visit to Buckland Manor. The staff were warm, attentive, and welcoming, which made us feel immediately at ease. The service was excellent throughout, and the food was absolutely outstanding — beautifully prepared and full of flavor. A wonderful experience all around!

My husband and I were greeted by a lovely staff when we arrived and took care of our every need.The room was very English and soft comfortable beds with a view of the back garden.The evening meal and breakfast in their dining room did not disappoint!-Sam was exceptionally kind and enthusiastic. She helped us with the out of the way address we were visiting the next day and we would not have made the luncheon without her assistance with the AA route.I would recommend this hotel for the future!-Peaceful and a Country House Hotel experience!

Buckland Manor was spectacular. The staff was amazingly helpful. They even helped us deal with a parking ticket we got in Oxford and arranged an spur of the moment tour of the gardens with the gardener Thomas which was informative and fun. The food was spectacular! Our room was lovely and included a huge bathroom. There are activities that you can choose in all seasons. Our son and friends stayed at Buckland over Thanksgiving and recommended it to us. They loved it and so did we. Dont miss this place!

Our third visit here in just under three years. First time was great, second was so-so. We gave them a chance for a third visit and oh my, shame on us. Figured the beautiful setting would be enough if we just ate at the restaurant once or twice for dinner instead of every night. Didn’t even get that far. Unpacked our bags and went to outdoor bar area for a drink as it was getting to late afternoon. Server ignored us for first 10 minutes despite walking right by us several times to tend to a small spattering of guests. Finally asked whether we wanted something and told him a bar menu. Went and got it for us five minutes later and then took our order another five minutes after that. All told, about 25 minutes to get a couple of lukewarm glasses of champagne. And with zero greeting, smiles, or anything to make us feel welcome at the hotel. Just a sour demeanor all around despite the hotel not having many guests. Had our own bottle of champagne so decided to chill it and then take it out to enjoy in a back bench area of their expansive property where other guests could not see us as the rooms have no outdoor space of air conditioning. Was told we could not do that without paying a 45-pound corkage fee. Decided to go for a walk. Toured the property, which had deteriorated visibly since our prior stay, with the grass, plants and even some trees appearing dead or dying. After returning, I went to our room to ready for dinner. My wife went to complain to active duty manager about the corkage fee, given the high price we were already paying for our room. Turns out he was the food and beverage manager. Suffice to say, he sat there grinning at her the entire time, citing hotel “policy” and not bothering to even get up from behind the chair he was leaning back on. We promptly cancelled our dinner reservations, figuring our intro to restaurant staff was hardly a positive indicator of what a meal would be like. Had a great meal in town and decided we value our money too much to burn it on mediocrity. This hotel just feels off and unwelcoming and needs to spend a little money upgrading its grounds and interior rather than trying to squeeze every last drop out of guests. Informed the hotel the following morning we were leaving one night into our four-night stay. Went to Foxhill Manor nearby instead and had a true first class, five star experience. It was like comparing an F-16 to a paper hand glider. Leaving Buckland early cost us more than we would have paid had we just kept our reservation. But life is too short to waste valuable vacation days on a place that is not invested in itself, let alone guests. Advice to all. This place is tired. The staff appear tired. This is a misrepresented luxury hotel and not at all representative of the Relais & Chateau brand, which we patronize several times per year in various countries. Cut the room rate in half and maybe you can tough it out. But for nearly 800 pounds per night? Please. We will always fondly remember our first trip here. Our last will always serve as a cautionary tale to go with our instincts.