Golden Flower Hotel, Xian

因为出席国际学术会议在西安停留了四天，这期间都住在金花大酒店。前台非常的友好且热心，在入住前替我妥善签收了不少快递，入住时又帮我免费升级了房间，入住期间也热心回答我的各种问题，在此要特别感谢酒店的宾客关系主任连戈和小唐。酒店位置优越，房间宽敞，干净整洁，设施齐全，早餐种类丰富。酒店除了客房服务提供丰富的美食外，入住期间还可以在手机软件上订餐，外卖员将外卖送到酒店前台后，前台会安排机器人将外卖直接送到客房，机器人非常可爱且有礼貌。在我入住期间经常能看到参加大型会议的与会者入住，这是对酒店优质服务的一种最直观的肯定。强烈推荐这家酒店！ The staff at the Golden Flower Hotel really took great care of me, the moment I walked into their lobby, their welcomed me with warmth and escorted me and my luggage to an executive suite they updated for me for free, and sent me fruits as a welcome gift. They received 20+ packages I ordered on my behalf before my arrival so that I could have all the necessities I need before attending the conference without having to carry them all the way from abroad. When I decided to order take-outs from outside restaurants, they assigned a lovely robot to deliver it directly to my door. The room as spotless-clean throughout my entire stay. When I was checking out on a tight schedule, they ordered a cab for me whose driver did his best to make sure that I wouldn't miss my train albeit the super tight time window, they really out delivered more than what I was expecting. Would definitely stay at Gold Flower Hotel again when I visit Xi'an next time, 10/10 would recommend!

The hotel was simple and warm.The hotel is mainly occupied by travel groups. The breakfast buffet was good The ambience of the hotel was Chinese culture and good. The hotel was neat and tidy. The hotel toilet was spic and span The toiletries was Chinese.

This was at one time a very nice hotel, but the rooms are in need of a makeover. The location is great, the staff are lovely. The location is close to shopping and not far from the city wall. The breakfasts are very good at this hotel.

I spent two nights here as part of a tour from UK. I found the room (783) to be of a very good size with a large bathroom too. Comfortable bed, all the expected amenities. Even had BBC World News on TV. Free WiFi a reasonable speed. Despite being a non smoking room there was a faint odour of smoke, and I woke early on the second night to a much stronger smell of smoking which seemed to be coming through the air system. Maybe the staff or guests have a smoking area near the air intakes? This really needs to be sorted as it is very unpleasant for a non smoker. Evening included buffet was very good with lots of choice with both Chinese and Western dishes.

Just like the previous hotels nice from the outside but looks are deceiving. Food about the same as the previous hotels on this tour, located on a busy junction within walking distance of shops etc. Beds much better to sleep on, fixtures and fittings need uo dating and again no bar to speak of. Again supposed to be 4 star, not in my opinion.