Cape Lodge

There is absolutely nothing to criticise other than your room balconies or room patios which are absolutely filthy , dirty, unkempt and unclean. Everything else was wonderful.

Reception and staff were lovely, friendly & helpful. Room was comfortable, although dated. The access to the room was extremely dirty, flies and dead bugs on the stairs and window sills, these were not cleaned for the duration of our stay. Breakfast was very good, a serviced starter & main course. Delicious. We had a set menu dinner on our first night this too was exceptional. The gym ….. was disgusting for a 4-5 star establishment. A room the size of a postage stamp fitting one treadmill and one static bike and no room at all for anything else. The Pool ….. we were not advised that the pool would be out of order due to required repairs and maintenance !! The 1km walk around the lake/pond was access-able Altogether disappointing

The staff are very professional and friendly. The Lakeview Room 10 was not luxurious. Chipped cabinetry, defrosting flooded fridge on arrival. Dirty seating on a tiny viewing platform, overlooking lake. Semi open bathroom with bath in view from tv seating area. One 3 seater was a very shabby couch, additional seating consisted of a hardback type kitchen chair. All a bit depressing. Our experience looked up when we sampled the food which was superb albeit minuscule. Included afternoon tea, although beautifully presented were in fact canapés 3 tiny savory and 3 sweet. Not a scone cake or sandwich in sight. The grounds are beautifully maintained.. It gives me no pleasure to state that value wise the 2 night package for around $1500.00. was abysmal. Living locally I could not recommend Cape Lodge to visiting friends and family.

Hubby and I just stayed in the lakeside "suite" and were thoroughly disappointed in what we'd paid for and had major regrets choosing this place to stay for our special celebration. It was a tired old room in a depressing dark grey colour that is in desperate need of a makeover. There were several deep rips and stains in the carpet. The curtains were broken. There's an extensive amount of chips out of the paintwork/ walls everywhere. The furniture was all scratched, old and worn. Making everything feel unclean, tired and sad in there. With the amount you pay per night there is some basic maintenance that is not being done and should be. I am told managers are all very aware of these same issues and yet nothing is done which is disgraceful. Outdoor paved areas are all over the place and require cleaning, the garden outside the room is all full of leaves and has no nice plants. The outdoor furniture is uncomfortable and dirty. Outside screens are rusted, outdoor walls are dirty and chipped and guttering is full of leaves. Patching and painting of walls and screens are basic maintenance items that can be done with little effort or money. A floor rug to cover the carpet issues and brighten the room. More provisions of water, larger TV, ceiling fan, coffee machine, kitchenette, modern bathroom and automated blinds should all be included in the upgrades for increased guest comfort. The restaurant used to be "the" place to eat and now the food is average at best. Staff were polite and empathetic. Nice grounds including "lake" with wonderful birdlife and Koi fish. Great location in the SW and it could be just beautiful, so come on Twiggy inject some much needed life into your Cape lodge property and get it right! Until then, reduce the prices to better reflect value for money for your patrons, and be upfront about the condition of the rooms so people can make informed decisions about staying there and ultimately better manage the expectations of your guests.

Our third stay at Capelodge did not disappoint. Tranquillity abounds in this lovely setting. As always, the lakeside suite was clean and comfortable. The highlight for us on this visit was the dining experience. The wait staff were efficient and friendly. Obviously well trained in hospitality. Iris and Cornelia were especially good at their jobs. Finally, kudos to the chef. All the offerings were beautifully presented and delicious. The latest chef is a credit to Capelodge.