Cape Lodge

Thoroughly enjoyed Cape Lodge in a Lakeview room. Check in and out were superb informative , engaging and helpful. Complimentary bottle of Shiraz ready in the room with local chocolates and nuts etc. Lovely walks around the dam. With wildlife to be seen Good jumping off point for lighthouse at Augusta and many many cellar doors. We were offered afternoon tea and wine pairing on separate days. I expressed the wish to not be served fish etc and guess what? Both days they were put in front of me. As in other reviews the serving staff do not talk to each other. The explanation on the wine pairings was too quick and indistinct and could not be fully understood which was a great shame. I strongly recommend Cape Lodge and hope to return.

Below are the words in an email sent for the attention of the manager but that has not been acknowledged or responded to. Good afternoon We have had a very good three nights staying at Cape Lodge. It was a wonderful experience until last evening (Thursday) in the Restaurant which was very disappointing. This email reiterates what I told the Reception lady this morning. As ever, the food was excellent. However, the service was very poor: - The service was very slow - The waiting staff were very unprofessional and disorganised. They spent a lot of time talking to one or two tables but ignoring us and, I am sure, other tables - After waiting for ages, we had to ask for the dessert menu. Having eventually ordered our desserts, we were then asked by two members of the waiting staff if we wanted the dessert menu! - The coffee that we ordered was not delivered as requested - There was an error on the bill when it was presented. The above was in sharp contrast to the excellent service when we had dinner on Tuesday and at breakfast. I hope that these comments are helpful.

This lodge offers tranquility with a 5-star restaurant, for a small group of travelers. Excursion locations like Hamelin Bay (friendly stingrays swim between your feet) or vine tastings nearby. The staff are taking care of every need and the quality of the rooms is outstanding. This is quite reasonably priced for the luxury it offers. Highly recommended.

There is absolutely nothing to criticise other than your room balconies or room patios which are absolutely filthy , dirty, unkempt and unclean. Everything else was wonderful.

Reception and staff were lovely, friendly & helpful. Room was comfortable, although dated. The access to the room was extremely dirty, flies and dead bugs on the stairs and window sills, these were not cleaned for the duration of our stay. Breakfast was very good, a serviced starter & main course. Delicious. We had a set menu dinner on our first night this too was exceptional. The gym ….. was disgusting for a 4-5 star establishment. A room the size of a postage stamp fitting one treadmill and one static bike and no room at all for anything else. The Pool ….. we were not advised that the pool would be out of order due to required repairs and maintenance !! The 1km walk around the lake/pond was access-able Altogether disappointing