Bardessono

The hotel is beautiful but did not feel like a luxury experience. By 9am the coffee and pastries were gone and we had to wait 30min for more coffee. The sheets were stained and housekeeping was apologetic but the front desk was not.

Everyone was so helpful from the moment our car door was opened. The front desk accommodated me with information about the developer to the architectural features, etc. Being an Environmentalist... I massively appreciated so much of the hotel is done in sustainable materials. Also, the toiletries used in the hotel were products I could safely use (ORGANIC & VEGAN), in fact, I have since bought some of the same. I appreciate quality materials. Their gardens & walkways are beautiful. The only recommendation is... having a few more restaurant options for VEGANS would be nice. I am NOT complaining, I'm just explaining. I SO appreciated the complimentary WATERS in recyclable containers (NOT in plastic!) - so beautiful to be seen carrying them thru my day. I truly loved my stay @BARDESSONO.

3 nights at this hotel was the perfect long weekend away! The team employed here was more than accommodating- and the rooms were immaculate. You can tell everyone truly cares about the guests, and they want to ensure the stay is extremely smooth. They offer car service, but you will need to stay within Yountville proper. You call, they are there within 5 mins to pick you up.

Other than a location, there's nothing good about this hotel. It is priced same as Four Seasons or Stanley Ranch, those are real 5 star hotels, this is a 2 star pretending. The gym lol, a joke, shed on the roof. Breakfast, check out the tasty moldy fruit cup that's at least 3-4 days old. Service - Showed the concierge person the fruit, his response - let me get you another cup... um... another 4 day old one? no thanks. Went in Dec, it's slow season, there's a total of 5-6 cars there, why you force the stupid valet parking. Checking in, checking out, no invoice, no mention of surcharge of hotel tax despite the hotel was prepaid. Just a charge on the card, didn't say anything until calling them after to find out what the charge is for. Hardware in room is pathetic. Shower has tiny flowing water. Toilet is leaking. Lights - all manual on / off, no shut all or open all. Patio is this tiny enclosed space with wooden planks blocking any and all view. If it was a 2 star for $300, sure, it's reasonable. When it's $1000+ rated as 5 stars, that's a joke.

We had a lovely long weekend at Bardessono Resort and Spa. The grounds are beautiful, our room was fantastic, the entire staff was kind and helpful. We enjoyed the restaurant and spa. It was a quiet and relaxing stay surrounded by luxury which could not have been better.