Esplanade Zagreb Hotel

Iconic very large hôtel built a hundred years ago next to the train station. Pros Location Majestic style of the whole hôtel Plentiful professional and efficient staff Very good buffet breakfast Windows do open Cons Our two separare beds bedroom had the beds juxtaposed next to each other negating the purpose of separate beds. More importantly, while the bedroom was of a décent size the bathroom was not. It was so small that one could only with difficulty enter the shower. I cannot believe such a small bathroom could exist within this enormous hotel, shameful and a big disapointment

This is a beautiful hotel in the heart of Zagreb with easy access to most everything. The staff are very helpful and the service excellent. I stayed there for one night only and it was a charming introduction to the city and country.

I was browsing online when I came across your restaurant and I must say it looks exquisite and classy. I emailed your team, and fortunately, they were able to accommodate us for dinner on 14 February. This is the perfect addition to our weekend in Zagreb. Upon our arrival, we were greeted by the concierge, who guided us to the restaurant. The staff were simply exceptional—professional, welcoming, and nothing was too much trouble. This is the place to go when you're looking to indulge and want something extra from a restaurant. The decor is stunning, and the food and wines are outstanding, although they are on the pricier side. I was pleasantly surprised to receive a little hamper and roses as a thoughtful treat for Valentine's Day, even though we primarily dined here to celebrate my partner's birthday. Fabulous evening.

Unfortunately, our room here was infested with ants. They told us this was a new problem and was likely due to the last guest, but we had ants get inside our medicines, toiletries, and bags. All we wanted was a refund and a new room, but since we booked with our credit card, they wouldn't provide it. The did their best to make it right with a room change, free breakfast, and late checkout, but really all I wanted was my money back after having to throw out all my medications for having ants.

Checking in on April 16 and stayed till the 18th. Smooth and quick checkin. Lovely old grand hotel in a wonderful location in Zagreb, steps from all the major tourist attractions. Rooms are in immaculate condition and service was perfect thru out our stay. Would Highly recommend,