Melia Zanzibar

The first time I stayed here I came with my husband and we stayed at the level, now this is my second time staying and my husband’s third time staying - my parents joined us too! (we did not stay at the level) this definitely won’t be my last time visiting. The hotel itself and its grounds are absolutely beautiful, I can only describe it as serene and tranquil. I love the fact that there is an animal sanctuary and they do grow some of their own fruit/veg/herbs. They’re currently expanding their villas which also look amazing! The staff are exceptional- they’re so friendly, professional and attentive. The staff are what makes this hotel 10/10 and they’re the reason I’d come back! Yes some bits are tired looking but it’s so insignificant in the grand scheme of things. You constantly see staff painting and cleaning. The grounds are so big you have to understand the upkeep is immense. My only minor complaint would be, this time my small light wasn’t working in the shower, but I did not complain as I was using my outside shower mainly anyway. Me and my family are foodies, we loved all the food we ate. Breakfast, lunch and dinner had amazing service, the food was always fresh and there is something for everyone. I have read some previous negative reviews and I really don’t understand why people would lie. They have a huge selection of food, different cuisines. Everything is clean, organised and fresh - I couldn’t fault it. The only thing I found different this time to last were the fresh fruit juices, they were much more tastier last time but this could just be time of year and when fruits are in season etc. Overall, I would definitely recommend. I would also urge those interested to ensure they go on tours, go out the resort - especially to stone town to see the culture and how the locals live. Everyone is friendly, despite most locals living in not so great conditions no one asks for help, so please if you do visit and see people in need and have the opportunity to help someone or the community- please do. On my travels I’ve seen many orphanages and villages that need support. To summarise, I’d definitely recommend.

We booked the Melia as part of once in lifetime family safari and beach holiday. We stayed in Melia Arusha and Melia Serengeti as part of the safari and both were amazing. We expected the same five star experience but it was more like three star. The communal areas are tired and dirty in places and our room was of very low standard. The food at the pool bar and the spices was awful. We ate at Gabi beach for lunch which was reasonable. The staff were nice but when we complained to management they were very nonchalant as no did interested. It was very disappointing and I would nog recommend.

Ok where do I start with this hotel. The most important thing and the thing that stood out to me and husband the most was the staff. I have travelled the world and must say I’ve never came across more friendly and accommodating staff, these guys will go above and beyond to make sure you are having the best stay and all your need are met. From the gardeners to the security guards to the bar/restaurant staff to guest relations you will not pass anyone without acknowledgment and a friendly hello. The location and grounds of the hotel are stunning we checked into room 2004 for 2 nights prior to our safari and the room was amazing, modern with a huge double bathroom with large tub. We then returned after the safari and checked into room 69 at the level and again a stunning views with a beautiful room. We were celebratIng our honeymoon and they went above and beyond to make it special for us, with celebration cakes and juices in our room, bed decoration and balloons and even a romantic set up in the restaurant. The amenities of the hotel are fantastic and loved how chilled and peaceful it was around the level pool. I had the most amazing massage at the spa, probably my best to date and for a 5* hotel the price was so reasonable . Would I return back to this hotel? 100%. Thank you for giving me and my husband the most perfect honeymoon.

We stayed here after staying at the islands capital beforehand. We had an issue with our room which was rectified and appreciated by the upgrade. I would strongly recommend to book rooms from terrace upwards, a lot of the rooms are needing updating and that are going through a refurbishment programme with these rooms being lovely and modern. The hotel is fairly vast and the majority of staff are very friendly and accommodating. The pool could do with a bit of modernisation and the pool restaurant was the worst area, staff were rude and the food was horrible. Outside of that the main buffet was very nice and the evening entertainment. I would recommend the Thursday evening buffet at the beach too

I spent 3 days at Melita Zanzibar and had a super experience. The staff were incredibly hospitable, and the facilities were clean and well-maintained, which made the stay very comfortable. The main highlights of my stay where: 1. Richard, a member of the Melia team, who went above and beyond to make sure we were happy. His kindness and dedication to providing an amazing service really made our stay special. I was actually sad to say goodbye. 2. The Swahili evening was also amazing; the atmosphere, the culture, the food. It was an unforgettable experience. Overall, Melia Zanzibar exceeded our expectations, and I would highly recommend it.