Melia Zanzibar

We had the most welcoming experience in Melia Zanzibar. We were met by management, chefs and many brilliant staff members. Place was clean and we were comfortable with our stay. Would like to give a mention to some staff members we had dealt with most of our trip. With their kind hospitality and service. They were all good at what they do and very helpful. Restaurant staff - Gidion, Paul, Lucia, Andrea, Bruno, George, Hamis, and khalfan. Recreation activity staff were all very good. A big thank you to Prosper - guest experience agent went above and beyond to make our stay fabulous. He is dedicated to his job and does it so well. Another big thank you to the spa team. Starting with the welcoming manager Marciel and her great team Era, Neema and Boke. Had 3 treatments whilst there and all therapists were amazing. Enjoyed all my experiences there.

We had a most relaxing Honeymoon stay at Melia Level after our Safari. This hotel is top notch, from beautiful rooms to great food and amenities, but the wonderful staff sets it apart from the rest. Sheila welcomed us with a beautiful smile and personality. She took extremely good care of us during our stay. There is a reason why she is the first person you meet on the property. We plan on coming back to Melia just because of her. Our favorite waitress at the Level Restaurant was Witness. Nick was a great bartender and Lilian kept us hydrated by the pool and laughing all day.

The staff are incredibly helpful always meeting our needs and wants with a smile. The setting is amazing. The beds are extremely comfortable and easy to sleep in. The staff really take good care of guests to this hotel.

We have a wonderful stay here as a nice “change of pace” following a weeklong safari on the Northern circuit. This stay was booked through our safari tour company, which gave us the all-inclusive package and the bungalow accommodations. Staff was very welcoming and attentive from check-in to check-out. We enjoyed the breakfast buffet each morning, had lunches at the bars/restaurants at the pool or beach, and our dinners were a mix of table service and buffet, which changed themes each night. We particularly enjoyed the live entertainment in the outdoor dining and terrace area each evening. Our favorite meal was probably the seafood at The Jetty, as the fresh seafood was great a nice change after not having much seafood during the safari portion of our trip. Both the pool and the service we received (staff to lay out/refresh towels as well as the food and beverage service) were excellent. Drink and food choices were varied and we enjoyed all of what we had. The private beach was a short (~1KM) golf-cart drive away…our driver entertained us with his wonderful singing. The beach itself was beautiful and the bar and restaurant there were just as good as the ones by the main pool. We loved the open air “library” section off the lobby, where we played games each night either before or after dinner. We had a very attentive bartender who served us snacks to go with our drinks and created a very welcoming and relaxing environment. Great place to stay in Zanzibar!

During our stay, on one of the nights, there was a wedding party. The music played at a very high volume until midnight, preventing us from sleeping. We called the reception several times and nothing was done. A huge lack of respect, after all we go to a hotel of this level to rest and not to have sleep deprivation.