Elma Arts Complex Luxury Hotel

We were very disappointed, this is supposed to be a boutique hotel but was over priced, bad room, bad service, check in was 30min late. When we complained it took forever to get assistance. We requested a refund and left. Bad experience. Don't recommend it at all.

The location of Elma is very beautiful -- it's on the top of a hill in Zichron Yaakov overlooking the beautiful Mediterranean sea. The grounds are expansive and there are lots of nice seating and nooks and crannies where you can sit and enjoy the moderate weather and beautiful views. We walked back from downtown / the midrachov which was just a .5 mile / 15 minute walk through the picturesque neighborhood. The hotel itself is filled with Israeli art -- but without a guide I couldn't really tell you if it was good. They do have a daily tour at 11am, which unfortunately we couldn't get to. The outdoor pool looked big and impressive and they have a small indoor lap pool. unfortunately the hours were from 9am-7pm, so we didn't get to use them. The rooms themselves were OK, not great. The bed was nice enough and they had beautiful views and ok balcanies. the bathrooms were sparse, didn't have enough towels, and the shower leaked tons of water all over the floor. The general vibe was of a 3 or 4 star hotel, definitely not a 5 star luxury hotel (in terms of the room). You had to walk up or down stairs for the rooms, so beware if you have someone who can't do stairs. The breakfast was excellent. All in, i would say it was a very nice hotel with great grounds. If you are looking for ultimate 5 star luxury, this is a tick below that but I would recommend giving it a try and probably stay two nights.

A great experience. A front office guy whose name is IDO Levi did a great job! Was very helpful, friendly and we felt like home! Thanks to all the staff of the hotel! It was lovely being here and spending our weekend here Our room was upgraded to Deluxe with a Sea View and we enjoyed it !!!

elma is an amazing experience From the moment we booked we were "adopted" by viki from reception. She found us a room with a view & sorted out parking All the staff were extremely friendly The room was spacious and clean. Food top class.We went to a concert one night in their auditorium. Art is everywhere and there are guided tours of the complex. All was just perfect

My stay at the hotel was the worst stay ever in any hotel - nothing I have asked was respected (for instance not to put any perfume in the room since I am alergic), but this was nithing compared to what I did find: the room was not clean, the bed - horrible, lighthing did not work well or did not work at all (I could continue and give more details including the horrible attitude from a lady called Adi, apparently the vice manager, she strictly yelled at me, she was frightening) I realise from other people who know the place that it is a very neclected place, trying to look beautiful, very deceiving. Horrible.. Don't go there!!