Baur au Lac

The Baur au Lac is our home in Zurich. Every stay is a highlight. The charming staff provides a warm welcome and looks after every detail to make our stays memorable. The new Marguita Restaurant is a highlight in design, culinary experience with a warm yet uncomplicated service delivery. The Baur's Brasserie is a wonderful classic which we always enjoy to entertain our local friends starting with creative cocktails in the Baur's Bar. The location of the Baur au Lac is the best to experience Zürich's highlights. We will be back. Marie & Will

I have stayed in dozens of luxury city hotels around the world in 40 years of business and leisure travel. This hotel is as nice as any. Have ever stayed in. Beautiful room, very quiet and, with shades down at night, very dark to sleep. Terrific staff—friendly and efficient. Great location next to the lake and walking to downtown. Just great two night stay with my wife as we toured Switzerland.

This hotel has been family owned for 7 generations and was perfection in every sense of the world. The building and grounds were impeccable; the staff always called you by name; the room beautifully appointed and everything seemed to run on Swiss precision.

Best hotel we have gone to! Service was phenomenal. All of the staff was well trained, everyone spoke excellent English which was very helpful. Arranged a car service to the airport. The driver came in with us and guided us through the airport up to the security station. Never felt more pampered!

My husband/I recently stayed for 3 nights in a Junior Suite. We had originally booked a courtyard view since we are very light sleepers. A junior suite canal view became available earlier in the day that was newly renovated and larger so we accepted. We were between the canals where there is a small road so some noise but was able to sleep - and had asked for fan for room to help with noise/sleep quality as we do in all hotels. Their fans are very quiet so just beware, but still sufficed. We did look at the Jr Suite courtyard room and the decor quite different/not as nice so we were okay with our decision. Where this hotel really shines in many areas (and why we would return without hesitation) is service, location, and dining services. Prior to arrival I had sent many emails enquiring about the right room for our requests and always got prompt, very informative, and very kind reply's - really exceptional! Also service in the entire hotel was exceptional, including Julia at reception. We ate at Marquita for lunch one day and breakfast daily - WOW the most gorgeous settings we've ever had and great service! This hotel was great for walking the city as well as doing day trips to many areas in Switzerland, as well as Alsace region in France. Have been fortunate to stay in many luxurious 5 star hotels in Europe and this one really is over the top elegance (in all the right ways) with service second to none. Would happily stay here again many times!!