Arizona Inn

Old world charm, historic Inn with a long and fascinating history. Some staff members have been there many years and their devotion is noticeable. Our second year for 11 nights, wish we could have stayed longer. Our room (150) good size with comfortable king bed, decent size "updated old-fashioned" bathroom. Same idea for the room furniture; all-in-all very charming. AC & heat. Also a good size patio with two chaises with cushions and a table with umbrella and two chairs. Excellent Cafe-restaurant with great food and very good bar and an outside covered terrace. Coffee with NY Times and WSJournal in the morning in the beautiful, traditional, paintings lined Library with working fireplace and afternoon high tea couple of weekdays. Beautiful landscaping, very good gym and a large (heated) pool with chaises with thick cushions and lots of towels. Free parking. This Inn shows in all details that it has great management. Location is near a hospital and downtown with traffic noise, sirens and airplanes at times.

The Arizona Inn has been a favorite for nearly 40 years. It had gotten a little rough around the edges, so I was thrilled when I found out that it had been sold to a local consortium, who announced plans to renovate and refurbish. Alas, so much for high hopes...It has been three days since I reserved a room and have been waiting for a confirmation with dates, daily rate, resort fee and taxes with a total for cost of my two night stay - the standard for even a two or three star hotel! Too long to go into detail, but this appears to be something their new computer system is incapable of furnishing. I have called 15 or 20 times, occasionally getting a human who promises to look into the situation but does not follow up. Most of the time they simply do not answer the phone. After 4 rings an answering machine picks up. Even if you leave a message, they do not call back. Nor does Patrick, the Front Desk Manager, nor Brad, the General Manager. (NB: this is their only number - for reservations, the restaurant, anything..and there is no phone tree) I finally gave up and booked what appears to be a charming inn (The Armory Park...NB: the Manager herself answered the phone after 2 rings, was delightful, worked with me on the rate and confirmed my reservation within 2 minutes of making it!!!). I have been trying off and on for 5 hours to cancel my reservation at the Arizona Inn but guess what...I keep getting the answering machine!!! So sad about this as the grounds, gardens and accommodations are lovely. The staff and management, however, are clearly indifferent and seemingly, incompetent. What a disappointment...

One of the great hotels of Arizona. Lots of history. Very genteel. Reminds me of another era. Have stayed here several times and I highly recommend. A wonderful hotel experience. The best!

There are not enough stars to give to this wonderful place. The Arizona Inn is a fabulous hotel. We found it 6 years ago on a trip to Tucson and we have stayed there - usually for 4-5 days each time - every time in Tucson. It is hard to describe how wonderful this place is - because the experience is so unique. The grounds are flawless, the staff is invisible, quiet, yet there the moment you may need something. The rooms are 1950s luxury - which is a good thing - everything is so quiet and calm. We will not stay anywhere else when in Tucson - treat yourself to a visit to a unique place you will not find anywhere else.

After several years we decided to make a return visit to Tucson as part of our motorcycle journey. We booked three nights in the Arizona Inn and our visit was absolutely fabulous. It was a couple weeks before large crowds returned with the startup of the University so we nearly had the entire place to ourselves except for a few other guests. We ate several meals in the restaurant and in the bar area and had delicious meals and outstanding service by the the wait staff team. They had fresh coffee in the library in the morning available for guests, the rooms were comfortable, the staff was extremely friendly and very helpful. This is a time-honored Traditions Hotel that we highly recommend if you're ever in the Tucson area for a visit. They have tennis courts and a swimming pool as well as laundry service. You will be glad that you stayed!