Green Valley Ranch Resort & Spa

This hotel is off the strip, but so close, we did not feel like it affected our trip as far as convenience. The hotel was very clean! One thing that I noticed, was that when the staff clean the rooms, they move their cart in front of the door so you can’t just wander in, to any room because the cart is all the way down the end of the hall. The staff were very friendly, we used all amenities. The Spa was relaxing, supplies of all kind were available, including lockers. The masseuse was highly professional, and amazing. The staff were very friendly, everywhere. We ate at , The Lucky Penny, Hanks, Bottiglia, both Coffee locations. We ate outside the hotel, but we always made our way back to the hotel to eat. Hanks, was true Fine Dining. It felt like we had our own wait staff. Final note, 99% of hotels are not perfect, but when the manager is notified, they address the issue, and realistically that’s all you can ask for. Kindness and respect go a long way! Definitely going back to this hotel.

The spa experience was good however it felt like a retirement facility. Something was a was a little awkward in there: Great spot for retirees.

What a surprise meeting with an angel With wings for hands. My facial at the spa was spectacular. The spa is wonderful and they hired Gabriella.

Casino ,grounds and parking Great .Hotel rooms was a nightmare .TV did not work,shower non stop dripping ,Room was not clean and one of two keys did not work.If not for the long walk to room i would have gone back to front desk .i know they are renovating but far from a pleasure able stay.The casino and property are great but do yourself a favor do not stay there .I have stayed there before and had issues with the paper thin walls with noise from next door room When checking out i was just told I should have called up and have housekeeping and maintenance come over .no other apology .

Worst ever!!! Don’t book this resort… rooms are horrible Staff is terrible and do not care about Customer service and taking care of customers Don’t don’t book this hotel you will regret w!!!!