Salish Lodge & Spa

The dining here is excellent, good service there! But the customer service at the front counter is a bit strange. I arrived late in the evening and was speaking with someone about not feeling safe in the parking lot just over the bridge due to it being so dark and late. I asked if I could valet my car since my sister was staying at the hotel. Before he could respond, the manager, Ryan, came out and apologized, saying he hadn’t heard what I was saying. The person I was originally speaking with then walked away, and I had to explain myself all over again. I don’t blame the employee who walked away; my frustration is with the manager, Ryan. I thought it was very unprofessional and rude that I had to repeat myself when I was already being helped. Read the room. I later ran into the first young man in the hallway while he was pushing a trolley and picking up trays. I asked him about what had happened, and he said he just wanted to “stay in his lane” most of the time since he was still new. However, I noticed Ryan doing that to him frequently during my 2 day stay. The following night, I saw him in the lobby writing hoping to see him again and gave him my sister’s business card, telling him that she would gladly hire someone like him because he gives good service. I genuinely hope he gets the respect he deserves because, based on all of my encounters, it seemed like this treatment was a normal and regular occurrence.

Very Beautiful place. The view was wonderful and the accommodations were very comfortable. I would recommend this place.

We stayed one night at this lodge, the room was very comfortable and large with two sitting chairs. We had a ground floor room for the firepit and it was wonderful to enjoy. The room was so comfortable and peaceful that I slept much longer than I usually do. Though the tub is nice it is very deep and if you have mobility issues this could be a concern as getting in and out of the tub/shower could be challenging. Otherwise a beautiful property, staff very friendly and accommodating.

Literally one of the best experiences I have EVER had. Start to finish 100% positive review. The concierge was great, the front desk reception staff was amazing, valet parking attendant was extremely professional, restaurant staff was attentive,and the food was fantastic. I highly recommend the spot. Definitely going back again!

If you have the opportunity to stay at the Salish Lodge and Spa - DO IT! It is clean, conveniently located, amazing service, more than delicious food and drinks, and so special it defies description!