Sundance Mountain Resort

Just to review my family’s lift ticket and general process, it was a very frustrating day on December 29: The day prior on Sunday, I tried to reserve online for rentals and discovered that I was unable to rent any skis or boards for the next day. The website said it was available only as early as Wednesday! So I had to rent elsewhere and bring them in. Ok, So Monday morning I arrive to the first parking area and the attendant said I had to go to the upper level instead to print out my tickets at the kiosk. Okay so I drive up to the upper level, and look for the kiosk dispenser to use my QR code. The kiosk took my QR code but didn’t spit out any tickets/cards. The attendant near the kiosk said to go in the 1 hour ticket line adjacent or try the kiosk at the lower level. Soooo, I drive back down to the lower level and look for some kiosk. I asked 3 people and 2 people misdirected me all around to a yurt, and then a cafeteria, then someone finally showed me where it was. I tried the kiosk, and then it said it was already printed out!! So then I had to find the ticket office. Again, I was misdirected to different areas and said it was the “activity center”. Ok I saw it but there was a giant ladder that was blocking the double doors. I don’t know why I had to bump the ladder just to get in, but I did. Then I had to get in another line. Then it took 15 min to finally get my lift tickets/cards. They were nice but my frustration level was so high. Then I asked for a locker, and there was actually no locker at this area. What’s a ski resort without lockers? They said I had to go back to the upper level to get a locker. Omg. NeverMind. Ok so we finally get to the lift on the lower level after 1 and a half hours later and guess what , sometimes the lift tickets/cards work and sometimes it doesn’t. It was like that all day. Sometimes we had to take out the lift ticket/card out of our jacket and place it right next to a sensor reader , or place it next to the reader on the opposite side. We made the most of it for about 3 and a half hours and called it quits. Snow was fine and I understand it wasn’t optimal. But this lift ticket process shouldn’t be this inefficient, and I don’t understand why people can’t directly rent skis or boards online the night before during high season. I believe this isn’t a new ski resort. a ticket is $159, expensive and overvalued.

Sundance far exceeded my expectations. It was beautiful, serene, the food was fantastic, the staff was wonderful. Patio outside the room was perfect for morning coffee. Room was clean, updated and well stocked. Did the Halloween lift which had the right amount of scary. The Springs area was so peaceful. The history on the resort, the rustic decor and all photos ( especially of Robert Redford) really added to the ambience of the nature inspired environment. Now I just have to go back when the trails are open ( close early October).

Sad to check-out! Had an incredible stay at the hotel. Took full advantage of all of the activities on property and couldn't have had a better time. Love music at Owl Bar was a highlight. Will definitely be returning :)

Stopped here for a night on our way to Yellowstone. Liked the hotel and the location. It is spread out so we drove to the dining but it is walkable. We had a lot of stairs to our room but the staff helped us with our luggage. The room was nice with a fireplace and hot tub. Very cozy and had a kitchenette. The service was good and the breakfast in the dining room and the deli. Would stay here again. There was a lot of construction which dampened the visit somewhat. The bed was great and room clean. Had some difficulty finding the heat but eventually determined it was thru the electric fireplace. Price was reasonable for the nice room we had.

We had a fantastic time staying at Sundance in early October. The fall colors were mesmerizing and the evening sky was full of stars. We also had the extra delight of seeing several moose roaming around on the property. We had the opportunity to eat at the Tree restaurant and found that to be an absolute delight