Granite Ridge Cabins

I made a reservation for 4/19 through 4/21 but when I got there, their computers crashed and myself and several guests behind me could not check in. It's still off-season so we were rebooked at a Holiday Inn Express right down the road but this is an area that is very busy in the Summer and would have been a problem in a few weeks. Staff were very polite and apologetic but it didn't make a good impression that there was no one who really knew what to do. Oh, and while in line a couple that had just checked in came back to say their room had not been cleaned.

Our first room was not the 2 queen beds that we reserved. The second room the beds were made but the inside was dirty, the bath and sink were also not clean. Room three we walked into someone’s already occupied room, thank goodness they were not in there. We settled on the fourth room but the sheets were clean but stained. The front desk attendant was doing her best but it was a long process of checking in. Housekeeping is short staffed and needs more training. The breakfast was decent so it made up for our stay somewhat. Reserve with low expectations. Maybe they can improve.

This place was a huge bummer. We were put in a part of the hotel detached from the indoor pool and breakfast area. We had to walk on walk ways and parking lots covered in salt and sand and had to trek it through our room. Our phone didn't have a cord hooked up anywhere to be able to use, and our bathroom door was broken and wouldnt shut. Its winter so walking to and from the pool and breakfast outside to our room wasnt ideal. The pool area never had towels, but the pool itself was nice and clean. Breakfast was good they had a large assortment of food to choose from. The rooms are in need of a upgrade.

We upgraded and paid more for a so called deluxe room to be close to our friends. We were on the second floor in a detached building with no elevator so difficult to bring our luggage to the room. The room had dirty carpet with stains and smelled. Curtains were very old and room was dark and dingy. The toilet was not cleaned properly and disgusting. Long hair in the tub not mine. What really disgusted me and my husband was the blood I found on the sheet the next morning. We were tired the night we arrived and didn’t see it. TV didn’t work. The manager was going to call us after showing the front desk the picture of the blood stain but five days later no call. This was a deluxe room so I hate to see the standard. The housekeeping lady was not a young woman and seemed to be struggling to get rooms done which I feel bad about. Hard to find staff. Good points: Shower was good. Breakfast was included and not bad. Nice breakfast room. Staff fairly friendly.

Room was damp and dark. We left the hotel after 15 minutes and received credit . Moved to Cambria at the same town. I guess it would be ok if you are looking for a motel but not if you suffer from allergies or looking for a hotel. Not sure how they received such a good rating on agoda to begin with.