Extraordinary lodge. The service was first rate, the staff was friendly and attentive. Wonderful food. The guides were extremely knowledgeable and spent time getting to know the people in their groups. The rooms, designed for resting and not hanging out, were so comfortable (don't miss the huge jetted tub)--there were windows in the wall between the bathroom and bedroom so you could see the stunning views wherever you are. They provided hiking poles and microspikes whenever needed, as well as snacks and lunches (for all day hikes). It was the perfect setting for adventures with all kinds of people. Truly a first-rate experience.

Explora sets the bar for exploratory travel married with unrivaled service and hospitality. PEOPLE: From the moment they picked us up at the airport, we felt taken care of, as their people are one of the key pieces of this experience. Their team is not only welcoming but knowledgeable of their craft, from the guides to the chef to the manager of the operation, Explora only works with the best. ARCHITECTURE: The hotel was built with comfort in mind with the long halls engulfed in natural light, neutral tones in the rooms and the common area, and the unencumbered views of the towers from every room. SETTING: Look at the photos - should speak for themselves. Nowhere in the world matches this setting. Good choice of location Explora! EXPLORATION: I loved each of our guides. Explora trains all of its guides and only hires the best to go through its rigorous training program. Every afternoon you meet with their guides to plan your adventure the next day. These explorations go from shorter nature hikes to mountain traverses to glacial adventures, there is something for everyone. SERVICES: We were there for business, but they made our trip feel like a vacation. On our days off from traveling around the park and visiting their Debut Conservation Reserve for work, we spent our time relaxing in the spa, drinking Calafate sours, and indulging in the menu (which changes every day mind you). Thank you, Explora for allowing us to spend time with you in Torres del Paine. We came back feeling not only rested but more knowledgeable and grateful for the work you are doing to protect this landscape! Make sure to check out Explora's debut Conservation Reserve at Torres del Paine to learn how you can help Explora in its efforts to protect the landscapes that make each guest experience not only memorable but impactful.

Amazing place. Hard to imagine a better site to have a hotel. Everything was top notch. Accommodations, explorations, staff/service, food. The nature in Torres del Paine is special and certainly worth a visit. We really enjoyed visiting in the fall (change of colors and less crowded) but I imagine any time would be a worthwhile experience. Would highly recommend to anyone.

Breath-taking location, excellent service (staff is as good as it gets), and an abundance of outdoor activities that greatly enhanced the beauty of the region. The room was impeccable, spacious and had an absolutely amazing view. The food for breakfast, lunch and dinner was top-notch. The spa was very enjoyable and we took advantage of jumping into the cold river to help with our muscle recovery after activities. Lastly, the atmosphere created by the staff and other guests provided a very pleasant experience, whether during excursions, meals, when just sitting around and enjoying the view, or at the bar. AAA+++

It has been my another experience with Explora en Torres del Paine. A unique adventurous experience in a naturally luxurious environment with a service difficult to live up to by others and stunning views on the lake and the mountain. The anfitriona (the chef hostess of the place) María Luz has made me welcomed from the first minute of my stay as well as genuinely every member of the Explora team. A wonderful place!