Hotel Bel-Air

I should've posted this long ago, but I have just discovered it in my drafts folder. I’ve stayed at the Beverly Hills Hotel whenever in LA over the past 35 years. I absolutely love it. The incredibly welcoming Mr Steve Boggs who is the director of global guest relations for the hotel told me that I must pay a visit to the Bel-Air. Given that my wife and I are well acquainted with Dorchester group hotels, we did exactly that. This is such a beautiful property especially to arrive at night when the superb approach and illuminated grounds The two receptionists who we met on arriving were simply wonderful, cheerful and funny (see photo). I can so highly recommend this hotel even though I miss the Wolfgang Puck restaurant which used to be on the premises. Dorchester group are just so together… and we got to add a white plastic BelAir swan to our collection of Dorchester ducks. Following our visit we recommend the the hotel to friends in the UK who immediately booked to stay and loved it. Dorchester group hotels are superb. We are so lucky to have one near our UK home in Ascot.

Our stay at the Hotel Bel-Air was nothing short of magical. From the moment we arrived, we were blown away by the level of care and attention to detail. Highlights from our visit: Arrival & Service: Landon at valet was incredibly welcoming and efficient, making a busy job look easy. Danny then settled us into our room, demonstrating the tech controls and lighting the fireplace. The Front Desk: Leo at reception truly listened to our request for a quiet room and made us feel like our comfort was his top priority. He even followed up the next day to ensure we were enjoying our stay. Spa & Pool: We enjoyed daily visits to the spa. Tiffany gave a wonderful tour, and Desiree went above and beyond to help coordinate with housekeeping. At the pool, Brian and Juan were incredibly attentive and friendly, making our relaxation time even more pleasant. Housekeeping: The team was so kind, especially Estela, who was a total lifesaver! She went out of her way to help retrieve an item that had been accidentally discarded. Dining: Dinner was spectacular. Gilbert, Luigi, Christian and hostess Amanda took expert care of us. We were especially impressed by Chef Pablo’s creativity with the vegan options—it’s rare to find such thoughtful plant-based dishes at this level. Melissa’s check-in also ensured our evening was perfect. In addition to top-tier service, the Bel-Air offers a lush, secluded setting. A true oasis making you feel worlds away from the hustle of LA. As former Thousand Oaks residents, the local strawberries left in our room were a nostalgic and "tasty" touch that made us feel right at home. Thank you to Shayan and the entire team for a truly memorable experience. We can't wait to return!

I only intended to stay one night, however my other accommodation was disastrous, so I called the hotel at around 11:30 pm asking if they had my room available before my original arrival date, to which the gentleman said they did. I forgot his name, but he was a tall gentleman who I believe said he was a manager and works the overnight. They were kind enough to extend the original rate I booked and I received a complimentary upgrade as well! The spa was also very accommodating to a last minute treatment- I received an amazing 90-minute Swedish massage from Sabrina and it was the best! I will be back!

The pink palace is like a quiet oasis in the middle of Beverly Hills. You’ll feel tranquil and like you’re escaping once you enter Bel-Air. The walk across the bridge and the swan lake are a great way to be welcomed and the staff make it even better. The complex is shockingly large, with a great mix of rooms and walking paths. The rooms are clean, modern and high tech, and housekeeping is great. The restaurant and the patisserie are standouts. You’ll love Bel-Air!

Emma at the front desk was wonderful! She was nice, thoughtful and helpful. The property is beautiful and tranquil. The rooms are elegant, spacious and comfortable. Finally the food was consistently excellent. Our new favorite hotel in LA.