Gran Melia Fenix
Madrid, Spain
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About the Hotel
Where classical opulence and grandeur meet modern vibrant chic, all nestled in the bustling, dazzling heart of Madrid's Salamanca District, the Gran Meliá Fénix is luxury's lap served in style. Marbled halls and grand staircases seamlessly transition into grand rooms lit with Technicolor palettes, each leading to your fabulous room just steps away. Spacious and elegant, crafted with white and cream tones and touched by regal golds and rich wood furniture and accents, each room is as stylish as it is comfortable. Sunlight streams through picture windows, touching upon plush canopied beds. With a serene ambiance, sweeping views overlooking the city, and private butler service, each moment is yours to enjoy. At the Gran Meliá Fénix, discover the true lap of luxury amidst a city that will take your breath away.
Location
Gran Melia Fenix
Calle de Hermosilla 2
Madrid, Spain
28001
Nearest Airport: MAD
Features and Amenities
- General Information
- Non-Smoking Property
- Dining
- Restaurant
- 24-Hour Room Service
- Wine Cellar
- Bar
- On-Site Amenities
- Shoe Shine Service
- Laundry Service
- Butler Service
- Valet Parking (fee may apply)
- Wedding Planning Services
- In-Room Amenities
- Air Conditioning
- Hair Dryers
- In-Room Safes
- Mini Bar
- Flat-Screen Televisions
- Pillow Menu
- Luxury Bath Amenities
- Work Desks
- Bathrobes & Slippers
- Business
- Meeting Rooms
- Business Services
- Catering Services
- Nearby
- Historic Sites
- Shopping
- Museums
- Restaurants
- Parks
- Public Transportation
- Interests
- City
- Culture & Arts
- Signature Perks
Reviews for Gran Melia Fenix
Great experience
It was wonderful. Everyone was friendly and helpful. Clean and beautiful hotel. Bed was comfortable. Would definitely come back.
Jasmine A
Excellent location
Hotel service was excellent, amenities and room was a little out-dated for my like but the service made up for it. Santiago was also super helpful!
Aisha A
Things that should not happen at a 5 star hotel
- the restaurant with music/nightclub that is connected to the hotel should not be thumping music after midnight. When I called front desk, the manager insisted on entering my room to verify the noise (highly intrusive when already in bed with my partner!). The hotel should either constrain the music or not use the rooms above it on the first floor (like mine). The manager shrugged it off that "it is on our property but we cannot control it." -when experiencing a problem with trying to book the promotional offer to get an Audi the front desk was useless and referred me to the app which did not function properly on my phone. 3 people shrugging their shoulders while staring at my phone. It was pitiful to behold. Why could they not have done this manually and secured the reservation for me? But behold, after finally processing the request and 24 hours of waiting for Audi to respond, the request was denied for lack of an international drivers license (not required of US drivers to rent a car in Europe. So why?) Melia needs to "own" the problems with Audi not just say that it is out of their control. The problems with the process outweigh the benefit of the offer. The hotel would be better to sever the relationship with Audi than create the unpleasantness of process.
RBCRICHARD - Quogue, New York
First class start to finish
First class from arrival to check out. Staff was warm and friendly and helpful. Room was very nice, location was great. Purposely away from the very touristy areas but close enough to walk to everything. The food was excellent and overall it was a top notch experience.
Steve R - North Attleboro, Massachusetts
Hotel Fénix Gran Meliá Is Epic
The location was excellent. The atmosphere was amazing The room was beyond comfortable. They thought of every intricate detail. The accommodations far exceeded the value. Please be sure to spend at least one evening in the bar... so charming.
Paradise24146646485
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