Majestic Barriere Cannes

Disappointing Health & Hygiene Failure — Management Refused to Address Medical Costs! We chose the Hôtel Barrière Le Majestic Cannes for its reputation for impeccable luxury and service during our multi-week, exclusively five-star European trip (09/22/25–10/10/25). Unfortunately, our stay was severely marred by a serious health and hygiene issue, which was then compounded by a deeply unsatisfactory response from management. On morning of Oct 4th 2025 my wife, Kelly , suffered multiple insect bites of unknown origin while sleeping in the bedding of our room number 724. The bites were serious enough to cause significant distress, lost sleep, and required immediate medical attention. The hotel arranged for a physician to visit, who confirmed the presence of insect bites and prescribed a course of strong medication, including Ivermectin (an antiparasitic drug), along with topical Cortisone. This required us to pay for the medical consultation and prescription out-of-pocket, expenses we would not have incurred otherwise. While the Guest Relations team did facilitate a room change, the General Manager, Mr. Charles Richez, later formally refused all requests for compensation, including reimbursement for the required medical expenses. The GM cited a lack of "conclusive evidence" (despite the documented physician's report and strong prescriptions) and offered a vague, future-use complimentary upgrade instead of resolving the current financial and physical harm. For a hotel that prides itself on luxury, this failure is unacceptable. The issue is not just the presence of a biting insect that caused physical distress, but the complete failure of the General Manager to take accountability and resolve the tangible out-of-pocket costs resulting from a health hazard on their property. I invite all future guests before choosing to stay at this hotel, to take a look at the pics taken on 10/04 and 10/07/2025 to decide themself what it looks like! Do you really want to take this risk for yourself and your family? Prospective guests should be aware that if a serious issue arises, management prioritizes denying financial liability over supporting their high-value clientele. Eduart Tare

Perfect stay at Hotel Barrière Le Majestic in Cannes. Top-level service, with attentive and always helpful staff. The rooms are spacious, spotless, and beautifully detailed. The atmosphere is refined yet welcoming — ideal for both leisure and business stays. The breakfast is excellent, with fresh products and plenty of variety. An elegant hotel that perfectly combines comfort and professionalism — truly a first-class experience.

We are here on vacation, and had a very pleasant late dinner. Paul was very nice and gave us excellent attention and advices upon the area. Food was amazing !!!

Outstanding classic hotel. The service from booking with Jihen in reservations all the way to check out was flawless and everyone went the extra mile to make things perfect. The rooms have been beautifully renovated and the location, views, and food cannot be better. I’m just hoping the hotel can find back the soft toy I left in the room. Thanks to the whole team and looking forward to my next stay.

My husband and I spent 5 days at Le Majestic Barriere in Cannes. This hotel is in the midst of all things in Cannes, so location is prime. Across the street is the beach club. A short walk east are various beachside, high end restaurants and clubs. To the west is the casino and town square with numerous restaurants and walking areas. Streets behind and beside the hotel have world class shopping. The beauty is, you don’t have to leave the hotel grounds as there is plenty to do. With amazing dining, a terrific breakfast brunch and restaurant. The pool area is classy and chique, with full service. Rooms are very well appointed and a generous size, just what you would expect at a five star french hotel. Our room faced the ocean and pool, I would highly recommend the splurge!