Four Seasons Hotel Chicago

I've stayed at a few of the great Chicago hotels such as the Peninsula and this one compares very favorably. It is just off Michigan Avenue above a shopping center including a Bloomingdales. Across Michigan Avenue is the John Hancock Building. It's about a 7 minute walk from the Washington Street red line metro station. I used the metro to get to the hotel from the airport saving time and the cost of an Uber. The metro will also get you along the main street downtown. It's a good location right in the heart of the upper end of the Magnificent Mile. I had a premiere lake view suite with panoramic corner windows and a large living room with a second half bath including a standing shower. This is important because the master bedroom did not have a walk-in shower. The AC worked well and the room was fine. The swimming pool, jacuzzi and gym were all very good. The steam room was at the low end of acceptable; it is not strong and the attendant said it could not be adjusted. This was true for the 3 days of my stay so it was not a fluke. There is a bathing suit spinner in the locker room. The pool area lacks a clock and people were asking each other what time it was. There were packets of fresh granola in the gym and assorted flavored waters. The pool and spa are open till 9pm. Breakfast buffet at the Adorn restaurant is very good. I would like to see hot cereal on the buffet and not have to order it for $20 from the menu. The blueberry donuts were memorable. Dinner at the restaurant was also excellent; they have a good pastry chef as well. Service was very good at the restaurant. Concierge had helpful dinner and music recommendations and secured us a table at a good restaurant at the last minute. Other than advising that you either get a suite or check if your room will have a standing shower if you care, this hotel works very well and I'd definitely go back.

My husband and I stayed at the Four Seasons Chicago for our anniversary trip and had a wonderful experience. The service was exceptional from start to finish. We were especially grateful that the hotel was able to accommodate an early check-in after our flight. The staff was warm, professional, and attentive throughout our stay. The location was fantastic and made it easy to get to the restaurants, activities, and shows we had planned. Our lake-view room was beautiful, and we appreciated the twice-daily housekeeping service, which added an extra touch of luxury. Breakfast at Adorn was delicious each morning and was a highlight of our stay. Overall, the Four Seasons was the perfect choice for our anniversary getaway. We would happily stay here again and highly recommend it to anyone visiting Chicago.

Highest marks for Four Season Chicago. Great and safe location. The staff at the front desk, the concierge and wait staff were friendly and made things happen. And…great views! I highly recommend the Chicago Four Seasons.

Over the years, I have stayed at all the hotel chains along Michigan Avenue, and the hospitality at this hotel is by far the best. The employees are friendly and truly want to ensure you have a great stay. I will diffidently stay there again!

An excellent experience from start to finish. A special thank you to Karen, who went above and beyond to make the stay memorable. She was incredibly responsive, professional, thoughtful, and helpful throughout the planning process, and her attention to detail was truly exceptional. The level of hospitality and customer service exceeded expectations, and it was clear that guest satisfaction is a top priority. Highly recommend, and many thanks again to Karen for making the experience so special.