Hotel Burnham Chicago

The Four Seasons Chicago is top tier. We hosted a large event there and it went off without a hitch. Flawless execution, impeccable service, to over the top details and delights. Grateful! Memorable! It was the perfect location and experience.

This property is in an amazing location. From start to finish the experience exceeded my expectations. The staff were warm, engaging and professional. Checkin was seamless. The room was in perfect condition and housekeeping was great. I feel valued and am treated well. In sum, it’s a great experience and property.

Just had another fantastic experience at the Four Seasons Chicago. Travelled with my teenage daughter and the team welcomed her with such warmth it was so special. Kristen met us out front and took a pic to get things started. We were greeted by Melissa at check in and she was so wonderful as she greeted my daughter by name (as did Kristen) and could not have been more gracious. Melissa walked us to the elevator and really did such a wonderful job as it was the first time my daughter has stayed at the property. We were greeted in the upgraded room by the kindest and warmest note from Wilbur Diaz. He really personalized things and made my daughter feel so welcomed with his words. I thank you from my heart! He placed all kinds of treats in the room and she certainly enjoyed all of them. The room was just perfect! He also was texting to make sure we were all set and came out to meet my daughter as well. This type of attention to detail solidifies my loyalty! This was such a warm gesture of kindness on their behalf. It was nice to see Mason and Karen (concierge) along with the whole team. Everyone at this hotel is looking to make sure we are happy and always looking to help out. The guys out front were always so pleasant and greeted us by name. Housekeeping was tops as the order in which they keep the room is impeccable. The team at the spa was also so welcoming and so nice to see Lisa along with the entire team. The gym renovation is really well done and the equipment is a big upgrade. The entire stay could not have been better and I look forward to my next visit to Chicago as this team is such a wonderful group of people! Thank you from the bottom of my heart!!

Another wonderful stay at the Four Seasons Chicago. The staff here are truly hospitable and caring. This year we tried the ice cream cart service where they bring an ice cream cart outside your room and make you an ice cream with your choice of toppings. It was great! Room service breakfast was another highlight. We look forward to staying again in the future!

Great place to stay, close to everything. Stellar service, driven by devoted hotel staff.