Inkaterra Machu Picchu Pueblo Hotel

The staff was very kind and when there were mistakes made, they resolved them quickly and efficiently. The restaurant was delicious and heard from other travelers the ‘hot spring’ and spa were very nice. I understand some of the design feedback, but I also think that it is a clean and one of the better options in the area.

I really can't say enough about this hotel. First of all, the location is perfect. It's a very easy 5 minute walk from the train station. If you need to walk to your hotel and are carting around your luggage, it will not be a problem at all. However, Inkaterra always has someone at the station for all arrivals and departures to take or transport your luggage. So you're golden either way. Then... the property. OMG... so lush with amazing plants, walkways, lighting, all the rooms are tucked away among the amazing vegetation. You feel like you're secluded in the Amazon! The rooms are decorated in old world spanish colonial style (which is absolutely beautiful), but still has all the modern ammenities you'd want in your room. Great climate control, comfy bed, Direct TV channels, modern bathroom and shower, good lighting. The perfect balance of being modern and also historical. And sooooo quiet... The restaurant breakfast was really good. Not the absolute best I've ever had, but our hotel breakfast standard is quite high and I will say overall, we were both happy with the breakfast they offered. We had dinner there on our one night, and were very impressed. The food was local and true to the area, but elevated and very good! There are soooo many places to eat in town too, but if you want to stay close and make it easy for yourself by dining at the hotel, you should be happy. Overall, one of my favorite hotel stays of our entire trip. The service was excellent. Highly highly recommend.

The place is very dated. The bathrooms are gross. The showers look like public showers. The walls are paper you can her people talking outside your room. The food is poor. The staff is nice but not well trained. I would never stay there again unless I had no choice.

Inkaterra Machu Pichu is the BEST!!! I rarely give positive reviews but this place deserved all my praises. The hotel crew and services were fantastic. Everyone was very helpful and friendly. Shout out especially for their Operations team, especially Dianna. She helped us when we were in a bind, getting us to Ollaytantambo. I have never seen such efficient service. The food was Delicious!!!

We stayed here for one night on our two day excursion to Machu Picchu. The hotel was extremely clean and well run. The restaurant was fantastic and overall a solid experience.