Inkaterra Machu Picchu Pueblo Hotel

A beautiful property with large rooms. We had the unexpected luxury of a heated plunge pool. However, not everything works simply. The safe is complicated, and required a maintenance man to assist us. Getting hot water in the shower, required calls to different staff until someone who knew what they were doing showed us what to do. The food in the restaurant was barely average and the service, frankly in the evenings was slow but was better at breakfast. The most expensive property we stayed in on our Peru visit and a long way short of the asserted five stars.

This hotel is in a great location near the train - but you can't hear the train. The rooms are very nice. It is very damp there, so I can tell they have to work on keeping control of the mold. Our room had a hot tub that was out of commission. Breakfast was good, and I had no complaints.

Wow, an incredible hotel experience. We were blessed to get an upgraded room for our one night. Two floors, working fireplace, 2 outdoor showers, wonderful bed. I loved the hot water bottles (a thing at all our hotels in Peru), and the experience crossing the railroad tracks to get to dinner and breakfast! It’s almost like a jungle with beautiful flowers and greenery throughout. You can hear the river running through nearby and it’s quiet other than the railroad a few times. Great food at the restaurant. Would highly recommend.

Our travel agency booked this hotel for us, and we are glad we stayed at the base of Machu Picchu – we highly recommend spending the night here for any tour of the Incan ruins. The hotel is nestled between two rivers that feed into the Amazon, so you can hear rushing water on the property. There are a lot of hotels in this city that are on the main drag, with the sound of buses driving by all day. This hotel is off the main roadway so it has beautiful grounds with the only sound rushing water. The restaurant is right next to one of the rivers, so a lovely view. We had a Junior Suite, which included a porch. You can walk anywhere in Aguas Calientes from the hotel, including the buses that take you up to Machu Picchu. This is an excellent choice for your tour of Machu Picchu.

A lot of climbing irregular stone stairs with inadequate lighting to get around hotel. Not quite enough signage to find rooms. Room itself was lovely and atmospheric, but lighting in bathroom was insufficient.