Pimalai Resort & Spa

Superb resort , memorable stay . Boat transfer a real positive but understand it’s not always possible due to the weather and it was only on for us after not being possible for a period of time . A bit choppy especially getting off the boat onto the pontoon ! The staff however hold on to you and walk you to the beach and deliver bags etc to your room . We stayed in a bay front delux room which was situated above the beach , fantastic sea views , peaceful location etc. Best room we’ve ever stayed in . We actually put our holiday off for a year as we wanted this type of room ! Breakfast really good , restaurants good especially the Seven Seas at the top of the resort, quality . Happy hour at the Rak Calay Beach bar for sunset and also at the Heritage Bar for sunset and later on. Can walk on the beach to bars / restaurants especially to the village , notably the Why Not bar for music / fire shows later on and À la Carte by Auntie Nang for local food. Walking back on the beach isn’t recommended as there are streams , the tide was in etc , which made the streams wider and difficult to cross and it’s very dark ! However, we walked on the road and had no issues albeit we took a small torch with us. Only comment would be towards the end of our stay there were more children around and for his type of resort would have thought it should be adults only .

We had a lovely two week stay at the Pimalai. The resort is stunningly beautiful and carefully woven into its natural setting on the foresty hillside. The place runs like clockwork. Whether it’s the buggy service across the resort or any little thing that we needed, help was always on hand over the resort’s app. All the staff we encountered were incredibly attentive. We would like to say a special thanks to Ruby who looked after us at the Banyan Tree and the ladies at the kids club who did a host of arts and crafts with our daughter. We hope to come back soon!

It is still definitely the most beautiful place to stay. However, the customer service has unfortunately changed a lot since we last visited a few Years ago and back then we were here every Year. It’s the little things in customer service, which always was so appreciated, and we were very great full for it. But it seams that the resort now put more strict attention to other parts, like restaurants and bar revenue. But it would be wonderful to see it again with all the friendly staff around taking care of the guest, even if they are just on the Pimalai beach sun beds, having a cocktail from your bar and not necessarily sitting in the restaurant. Still a beautiful resort settings, however not anymore as outstanding in customer service as it was before.

We loved this hotel from start to finish - one of the best experiences we’ve ever had. Felt spoilt from the speed boat transfer, the warm welcome, great room, food (dined at each restaurant twice - first class), loved the happy hour at both locations, spa luxurious. Grounds pretty, authentic and lush and we just loved the beach. Staff without exception unobtrusive yet very attentive. Thank you all! Look forward to returning next year

What was meant to be a short stay turned into a real highlight of my trip with my 12y daughter, I only wish I had booked longer! Pimalai is an absolutely gorgeous resort where nature meets luxury in the most seamless way. The setting is breathtaking, the food is exquisite, and the staff are simply outstanding. The resort is set on a hillside, which adds to its beauty and sunset views, but is something to be mindful of for families with very young children or guests with limited mobility. This is a place that leaves a lasting impression, we will definitely be back, hopefully for a diving certification.