Pimalai Resort & Spa

We had a lovely two week stay at the Pimalai. The resort is stunningly beautiful and carefully woven into its natural setting on the foresty hillside. The place runs like clockwork. Whether it’s the buggy service across the resort or any little thing that we needed, help was always on hand over the resort’s app. All the staff we encountered were incredibly attentive. We would like to say a special thanks to Ruby who looked after us at the Banyan Tree and the ladies at the kids club who did a host of arts and crafts with our daughter. We hope to come back soon!

It is still definitely the most beautiful place to stay. However, the customer service has unfortunately changed a lot since we last visited a few Years ago and back then we were here every Year. It’s the little things in customer service, which always was so appreciated, and we were very great full for it. But it seams that the resort now put more strict attention to other parts, like restaurants and bar revenue. But it would be wonderful to see it again with all the friendly staff around taking care of the guest, even if they are just on the Pimalai beach sun beds, having a cocktail from your bar and not necessarily sitting in the restaurant. Still a beautiful resort settings, however not anymore as outstanding in customer service as it was before.

We loved this hotel from start to finish - one of the best experiences we’ve ever had. Felt spoilt from the speed boat transfer, the warm welcome, great room, food (dined at each restaurant twice - first class), loved the happy hour at both locations, spa luxurious. Grounds pretty, authentic and lush and we just loved the beach. Staff without exception unobtrusive yet very attentive. Thank you all! Look forward to returning next year

What was meant to be a short stay turned into a real highlight of my trip with my 12y daughter, I only wish I had booked longer! Pimalai is an absolutely gorgeous resort where nature meets luxury in the most seamless way. The setting is breathtaking, the food is exquisite, and the staff are simply outstanding. The resort is set on a hillside, which adds to its beauty and sunset views, but is something to be mindful of for families with very young children or guests with limited mobility. This is a place that leaves a lasting impression, we will definitely be back, hopefully for a diving certification.

We had such an incredible stay at Pimalai. It’s one of those places that really gets everything right. The rooms are beautifully designed and incredibly spacious, giving you that immediate sense of calm the moment you arrive. What really makes the place stand out though, is the staff. Every single person we encountered was genuinely warm, attentive, and eager to help. It never felt forced, just truly lovely hospitality throughout. The beach isn’t private, but it feels like it is. It strikes that perfect balance of being peaceful and secluded, yet not isolated. At the far end of the beach there are a few relaxed local restaurants and even fire shows in the evening, which adds a bit of atmosphere without disturbing the tranquility. One of the biggest highlights for us was the food. We had some of the best meals of our entire Thailand trip here, and with four different bars and restaurants there is plenty of variety. Definitely make time for sundowners on the beach, especially during happy hour. Watching the sunset with a cocktail in hand was a real pinch me moment. We also did a boat trip to Koh Haa through the hotel, which was absolutely brilliant. The coral, marine life, and scenery were just stunning and easily one of the highlights of our trip. If you’re staying for a few days, I would highly recommend hiring a scooter and exploring more of the island. The old town and northern areas are well worth seeing, and then coming back to Pimalai to unwind feels even more special. All in all, Pimalai is that rare place that manages to feel both luxurious and authentically Thai. We would go back in a heartbeat.