The Ritz London

What a beautiful and luxurious hotel with an afternoon tea time like no other! The quality was A+ along with the service and quantity. Live classical music playing in the background with seamless service executed around us really made for a memorable evening. Thank you Jose for celebrating our anniversary and adding to our experience!

Recently tried to get into the hotel bringing my family from overseas to come & enjoy the hotel, having previously been here before myself. The doorman looked us up and down like we were filth, giving us a dirty look & said ‘can we help you’. No hello, no how are you, etc. Then he told me a British citizen - no sneakers, like I’m all of a sudden meant to be American? There was no trying to help or assist us whatsoever. I will never ever waste my time going to the ritz again and no one else should bother either with such rude service.

We recently stayed at the Ritz hotel, we took our two daughters for a weekend in London. Firstly the service is exceptional, nothing was too much trouble, the room itself had everything we needed and more, my only complaint is that the room itself (311) had a smell of smoke. I’m not sure if smoking is allowed in some rooms but as non smokers it was rather un pleasant. Overall through, the hotel was lovely, service perfect.

From the moment we arrived at The Ritz, we felt like we had stepped into another world. Our three-day stay, including our wedding day, was nothing short of a complete fairy tale — beyond anything we could have imagined or dreamed of. The doormen deserve a very special mention. They were truly outstanding, looking after us with such warmth and kindness, and making us feel like we were coming home rather than visiting for the first time. Saying goodbye to them was genuinely sad, as they added so much to our experience. The Rivoli Bar and its staff were also incredible, making every visit feel like pure magic. We were made to feel like royalty throughout, and every detail was handled with such care. Dining at The Ritz was an experience we will treasure forever. The food and service were on another level — breakfast both in our room and in the restaurant was perfection, and dinner was simply unforgettable. We were also deeply touched by the thoughtful wedding gifts from the hotel and staff, which we will treasure for a lifetime. Every single member of staff we encountered went above and beyond to make our stay so special, and we cannot thank them enough. The Ritz will forever hold a piece of our hearts, and we are already looking forward to returning — this time as Mr. and Mrs. Smart — for our first wedding anniversary.

We had a wonderful high tea here. The service was second to none and the food fabulous. We went for a celebration and it was everything we had hoped for: lovely ambience, staff and highly memorable.