Sofitel Legend Metropole Hanoi

A fabulous hotel in a great location! I do think that the place that you stay is directly linked to how much you enjoy a city, and we loved Hanoi! I'm so pleased that I picked this hotel as our experience of Hanoi was completely different from that of friends who have previously visited and who stayed deep in the hustle and bustle of the old quarter on the other side of the lake. This side, whilst very, very easily walkable to the madness of the little old quarter streets, is much calmer, with wide boulevards and less chaos. Many streets here become walking streets at night, and it is a pleasure to stroll out from the hotel and wander around the lake, watching (and sometimes joining!) the pop-up Zumba, ballroom dancing and disco without the worry of a moped taking you out! The hotel is pristine and it is also a huge bonus to have the tranquility of the inner courtyard and pool to retreat to after a busy morning. Do stay on the executive floors if you can stretch to it - gorgeous Dipytique toiletries and the 7th floor lounge is an oasis of calm with delicious a la carte breakfast service and buffet style afternoon tea and evening canapés plus a very good drinks and cocktail list. My only 'room for improvement' feedback would be to vary up the canapés a bit more (although the smoked tuna slices which were available every night were sublime). The staff in the lounge are such a credit to the hotel - absolutely on top of their game in terms of service, but also in terms of personality and helpfulness. Special mentions for the delightful Gian who looked after us so well, was a pleasure to chat to and who gave great advice on shopping and where to find what we wanted. Also to Tommy who has a fabulous personality and makes an excellent cocktail! And general thanks to all of the Majordomes, front row staff and the staff behind the scenes who quietly make this hotel operate like clockwork. PS don't forget to book on the hotel history tour, including the trip to the underground bunker.

The hotel is absolutely stunning and the staff extremely helpful. Location is good although walking is a bit of an adventure. Food was excellent and we would highly recommend.

We spent three nights at Sofitel Legend Metropole Hanoi and consider it one of the best city hotels we have experienced worldwide. This historic property is a true institution, maintained in impeccable condition and presented with great attention to detail. The entire hotel is spotless and carefully preserved, reflecting both its heritage and its high standards. Amid the energy and constant movement of Hanoi, the hotel feels like a calm oasis in the middle of the bustle of the city. The atmosphere is elegant and quietly unique. The airport pickup and limousine transfer were very well organized and seamless. The staff operate with a very high level of professionalism and are consistently helpful. Sofitel Legend Metropole Hanoi stands for us among the top hotels worldwide. Thank you to the entire team for the wonderful stay.

Our three night stay at The Metropole was excellent in every respect. We had stayed at another Sofitel Legend hotel (in Panama City) and had very high expectations for our stay. The Metropole in Hanoi met our expectations in every respect and made for a beautiful introduction to Vietnam. Our welcome started with the optional airport transfer in a very comfortable Mercedes S Class sedan. In advance of our travel, the hotel provided us with precise instructions on where to meet our driver. A hotel representative was waiting for us at the given location just outside the arrivals terminal and introduced us to our driver who then took us to the hotel. While this was the most expensive hotel transfer we had in Vietnam, it was well worth it for how effortless and comfortable it made our late night arrival after a long trip. The 125-year old hotel is in a beautiful and calm location in the center of Hanoi, steps from the Opera and the Hoan Kiem Lake, Old Town and so many other sights. The hotel is perfectly restored and maintained and, because it has two separate entrances and lobbies for the two distinct wings (Heritage and Opera), feels very intimate and comfortable despite its size. We stayed in the historic Heritage Wing in a Grand King room. The room was spacious and well-appointed and had a large bathroom. Although our windows faced the street, the windows provided complete sound insulation and the room, with its very comfortable bed and soft bedding provided a serene environment for sound rest. The many amenities included two robes per person, one silk-for use in the room and one cotton-for the spa and pool, a clothes steamer, beautiful drinks and coffee/tea bar, plenty of bottled water, and many electrical outlets, which-like all the ones we encountered in Vietnam-can be used with both the US and EU plugs. The next morning our butler told us about the events at the hotel and made our reservations for the historic tour of the property and the morning yoga. She also made our dinner reservations at Spice Garden, the hotel’s Vietnamese cuisine restaurant, and Angelina’s, the bistro/bar. During our stay we enjoyed the extensive, tasty and healthy breakfast which can be taken in the Club or outside by the pool. We also enjoyed happy hour snacks and drinks in the open air Bamboo Bar, and excellent dinners on the terrace at Spice Garden and at Angelina’s. We also took part in the complimentary morning yoga on the green roof of the Club and shopped in the hotel’s boutique which has beautiful local handmade products, such as lacquered trays. Of special note is the historic tour in the hotel which is very well worth attending. The kind guide gave us an overview of the history of Vietnam from the time of the hotel’s founding, showed us the photo exhibit memorializing noteworthy visitors from Ho Chi Minh through royalty, presidents, prime ministers, and business leaders to artists and stars. The tour also included a visit to the bunker (under the Bamboo Bar) where Jane Fonda and Joan Baez sheltered during the American War in Vietnam. After walking around Hanoi and absorbing all the energy of this magical city, it felt incredibly comforting to step into the world of The Metropole and relax in the care of its incredibly warm and welcoming staff. We thank all the staff of the hotel for making our stay so comfortable and memorable. During our time in Hanoi, I did not see another location or hotel where I would rather be and I give this hotel my highest recommendation.

What a wonderful experience. There aren't enough - Heartiest felicitations to describe this Hotel with atmosphere and a pleasurable stay