The Venetian

Our anniversary. One year and we so happy.

What a phenomenal 3 days. The customer service was off the charts. Everyone we encountered offered help and support. The food choices are great and also affordable. The convention center is well laid out and well planned for the event. The pool was also uber clean and well services by pool attendants with cold water dying a very hot few days.

My friends and I went to Vegas for the BSB concert package with the Venetian. Everything was great, our room was beautiful and we had sphere view out the windows. The proximity to food, shops and access to the sphere was perfect. The Venetian is a pretty busy resort but we could still get into restaurants and navigate around. The value of package for the room and concert tickets was worth every $. The rooms was clean and no issues. Some noise on occasion but not at night during sleeping hours so that was good. We used the valet parking which was easy to use and access, the bell hop for our bags as we arrived early but they took care of it all. Overall it was a perfect experience.

Just got to our room at 1am toilets disgusting feels a real step down from the cosmo wraparound suite that we’ve moved from for the concert at the sphere

Stayed for 4 nights. Room was really impressive overall. We were on 24th floor and views over the city. So much space and generally cleaned well but there was some wear and tear and marks in places. Air con worked really well. Seperate fridge from the mini bar to keep your own things in. Plenty of towels left. Check in was an experience - we arrived to a huge queue and took about 45 minutes to get through. No self check in was working and no other way to check in so you just had to wait. Explanation of charges could be clearer - nothing fully explained or given just asked for your card. I cannot understand resort fees when you’ve already paid to stay but when being asked to pay more I feel need to have an overview to explain given to you. Had multiple holds on my credit card at check in and then on check out when eventually cleared.