The Venetian

This is a very large, luxury hotel. A lot of walking! Elevators worked well. Ice machines well marked. Not convenient to get outside. Many shops and restaurants . Has a Starbuck's, too,

Well I am a firm believer that first impressions is everything and I was not impressed with the outdated room. The lamps were dusty and there were no outlet to charge phones. The soap dispensers on the first day were empty-especially the body soap. The tissue box had 2 tissues in box. I decided throughout my stay for no room service since at that point I did not trust their service. Was so disappointed and when ai did complain they never even offered free breakfast or room service on them to make me feel warm and fuzzy again, nope, never again.

Room was half clean.. no towels or washcloth in the room. No toiletries in the room. Casino floor drink waitress were rude and not properly trained on how to speak to customers who fund their pay.

My husband and I loved our beautiful 1,500 square foot suite at the Venetian. The entire experience from the check in with Lilly who was so knowledgeable and kind to the wonderful restaurants, our favorite is Yard Bird, to the new Sports Book to the shopping was amazing. We have stayed at the Palazzo many times and decided to make a change this time to the Venetian side it did not disappoint. All of the guests that we chatted with in the elevator were just lovely! This experience made our combination anniversary and birthday celebration so special! I would truly recommend staying here, and a special thanks to Lilly for helping to make it so special.

Host Rocco Lueung and my host Celeste Go are the absolute best in customer service. I never stay anywhere else in Vegas. Usually I'm at the Palazzo which I love. This was my first time staying on the Venetian side. They're both lovely in there own way. Whichever you choose it's a win. My friend and I enjoyed the view while having a cup of tea. It was very relaxing. Thanks, Celeste Go Marketing Host