The Venetian

At the check in/out desk Julie helped me and also Shannon. Fantastic! Julie had knowledge and understanding of my needs she was kind and had great customer service like no other! I give her 10 stars. I went to the Venetian two weekends in a row and both times Julie helped me. Just friendly and a great experience. I also was looking for a security guard Latoya! What a wonderful human, so helpful and just a sweet all around person. Both weekends. Latoya should be given props for doing her job and making the guest feel safe, as she greeted them and asked if we needed help. I appreciate when going to a new place a big place where staff look out for you! Grateful for this experience. Please give recognition to those who make a difference in your work space! Thank you! Denise

DO NOT FALL FOR THE BAIT AND SWITCH on the 2 bedroom corner suite!! The Venetian only has two corner 2 bedroom suites and 1 has a view of an ugly construction site and NOT the SPHERE. When we booked and still today, the website says 2 bedroom corner suite with living room view of the sphere and shows views of the sphere in the pictures. They were 2.5 hours late for check in and when we finally got to our room, we arrived to discover it was not as advertised on the website. No where whatsoever during check out was it clear that we would not have a sphere view with the room we booked; in fact it was exactly the opposite. We were looking forward to this experience to share in the excitement with our kids and it was a complete disappointment. Please do not set yourself up to start your vacation like we did. You have a 50% chance of a terrible crappy view of a construction site and being entirely disappointed. This is not a luxury resort experience or high end customer service experience. You are better off spending your hard earned money somewhere where they don’t try to decieve their customers.

Our suite was lovely. No view, but very nice. We were advised to check for a price adjustment. We did and we got a very deep discount!

We stayed at the Venetian as part of our VIP experience for the Eagles at the Sphere. We had one of the renovated king suites. Pros: The room was very nice. Clean and we had a view of the Sphere which was great. The cable company did an update which affected tons of TV's in the hotel. The TV in the bedroom area worked but the TV in the living area did not. I texted the Venetian and electrician was sent up almost immediately. He fixed the TV and also the drapes that would not close all the way. Bed was comfortable and I was amazed that we had hot water on demand. We were on the 8th floor. Cons: There are NO coffee pots or microwaves in the hotel room which is NOT great. You have to walk a ways in order to find coffee in the morning. Also like other hotels, for some reason there's only 2 wash clothes. And the last thing was the smoke in the casino. It wasn't real strong but it was enough to affect my eyes and we just walked through. We did not gamble at all.

Great hotel with larger rooms compared to other casino in Vegas. There are many restaurants and places to check out. It’s in the center of Las Vegas strip