The Venetian

We are returning guests and it is always great to stay in Venetian. Location is superb. We had King suite which was great, and very spacious. We stated that we do not need a special view and unfortunately we got literally a view of the wall at 9th floor which was terrible and you could not see if it is a day or night outside. I guess to have ANY view we had to pay extra 65 USD, which was very disappointing. We were disappointed that even a bottle of water was not free of charge. That would be a basic requirement, especially when outside is 40 C degrees. We were happy with the room service. Swimming pools are great and you have different options one on the 4th floor and one on the 10th floor if someone does not like a loud music. Also, we loved access to Palazzo swimming pool. Restaurants are amazing and for everyone's taste. We rented a car in Hertz (in the lobby) and it was the most amazing easy experience. There is a parking for 20 USD per day available.

Wish they had coffee machine and free water.

Atmosphere is great. Amazing property. Prestige staff is only so-so. Housekeeping was not good. They had trouble stocking rooms with washcloths and didn't clean the room even after a request twice. Security staff very helpful.

No coffee in room. Order to room is $40. Go down stairs and wait inline. Pool was loud electronic dance music. Loud and pounding! I assume to cover the loud AC noise or what ever was the machine noise was. Not a relaxing pool experince. Better signage to Monorail. Room was very nice. But expected city view to be of strip lights. Won't be back. Have had much nicer hotels on strip.

The hotel is dated, the rooms are dated, and customer service is practically nonexistent. There was a 15-minute phone wait just to order room service. The resort’s own branded water was $11 per bottle, and soft drinks were $12 per can in the room. It’s overpriced even by Vegas standards. People wonder why fewer people are coming to Las Vegas, and this is a perfect example: excessive prices paired with mediocre service and an aging property. At some point, it stops feeling like a premium experience and starts feeling like price gouging.