The Venetian

Hotel was awesome. Except we had to call 3 times regarding the problem with the toilet Whis was very annoying. We had 2 rooms and thank goodness the other room had no problems.

The room and the hotel was very good and clean but my experience on the casino floor was unlike anything I have ever experienced. I was confronted by a pit boss named Daisy for “wasting their time”. We had played on the same table for 6 hours and were nice to everyone at that table and they were nice to us in return but when Daisy came on the floor everything changed. She was extremely confrontational and literally made us feel unwelcome. Absolutely terrible experience.

Our overall experience was marked by the fact that when we arrived, we were told that the king size bed rooms were all sold out, anddespite the fact that we had booked a king size room we had to stay in a room with two queens. No options were given wewere told that’s just the way it is. That was a real downer for us. Also, the heaviness of the blanket made comfortable, sleeping impossible as no matter how cold the room was, we still got hot. There should be a lighter weight blanket option very nice hotel and very well maintained but management needs to understand the disappointment that a ram change causes.

This place is Amazing! The service is on point! The decor is awe-striking! Been coming here for years and will continue too! They honor Veterans as well with tons of upgrades and benefits! Stayed all over Vegas and this where I chose to be! Mary Ramos-Alvis is awesome host ready to attend to your preferences! I recommend Mott32 brunch, gondola ride and Grand Lux for late night craving! Delmonico's for best steak! Tao pool for party time!

I’m currently staying here. On check in, I explained to Christian that I’m pregnant and I want to sit in the room all day and enjoy the view. I wanted a sunny room with a good view by the elevator. I paid an upgrade fee. On Sunday, the music was so loud from the Tao dayclub, I couldn’t relax. The view was half blocked by a building (see photo), and I’m on the shady side of the building (they did get me by the elevator). I asked for a room change on Sunday and they said they’d put me on a list. I didn’t hear from them on Monday. Then on Tuesday I reached out and they said they never had me on a room change list. I feel forgotten about. I feel lied to about the room and upgrade. I’m a Sapphire member. Housekeeping is great. I just can’t see myself staying here again.