The Venetian

If you want to post a review of the Venetian Resort on YELP, you can't - reviews are being blocked because of overwhelming attempts to review. If you want to wait 15 minutes in line with your car on a Sunday afternoon at 3 pm to get to the bell service and valet, go to the Venetian. If you want to be told at valet you cannot take your cooler to your room, and you must put it in storage and get what you want from it from storage when you want it, go to the Venetian If you want to wait twenty minutes to have your luggage delivered to your room, go to the Venetian If you want NO coffee service in your room the next morning (as is the case with all classes of hotels), go to the Venetian. If you want to have to go down to the casino for coffee and wait twenty minutes for coffee and tea, go to the Venetian If you want to answer 20 questions for "the machine" when ordering room service to get ice cream and strawberries, go to the Venetian If you want to get run over by hordes of guests in the lobby, casino, and shops, go to the Venetian If you want to hunt like a professional to find a chaise at the pool, go to the Venetian If you want to pay $300 for a day bed at the pool, go to the Venetian If you want to pay $1,000 for VIP service at the pool, go to the Venetian If you want to pay $40 a day for valet parking, go to the Venetian If you want to pay for parking, do not go to the Venetian. If you want to not receive any soldier benefits (except self-parking), go to the Venetian If you want to be told the valet can't deliver your car because you have an outstanding balance (when you are a guest of the resort), go to the Venetian If you did not formally check out of the resort (as you have done for decades in good properties) and get billed $382 for an additional day, go to the Venetian Bottom Line - if you do not want to be nickeled and dimed while in Vegas, do not go to the Venetian.

We had an amazing few days at The Venetian Resort in Las Vegas with our friends! Such a beautiful and luxurious hotel with an incredible atmosphere. The suites are hands down some of the best in Vegas and spacious, comfortable, and elegant. We had so much fun and always love staying here!

I would like to commend Mr. JP Almazan, the Casino Marketing Representative, for making my trip and stay at the Venetian a most enjoyable and relaxing stress free experience. His service is FIVE STARS all the way.

I booked a 2 bed suite at the Palazzo for my family, 8 months in advance as I wanted that specific suite for my family to be together to celebrate my son’s 21st Birthday. I phoned the hotel 2 days before our flight over from London to check everything was in order, and was told it was….however….when we arrived at the Plazzo, we were told our suite was unavailable! I was astounded and not best pleased when they said would be staying in the Venetian instead…..until they told us we had been upgraded to a Penthouse! The room was absolutely unreal. Really, really stunning and we obviously enjoyed it very much! Whilst we really lucked out on this occasion, I do wonder why we were not notified in advance- especially as I actually phoned myself! I did enquire as to why our original room was not available, and was told it was being renovated. Something that staff would have been aware of when I called the hotel 2 days before my visit! Also it was a really long walk from the Palazzo through to the Venetian North Tower with all of our luggage and then back again to pick up our rental car after our stay, and we were not offered any assistance. A small niggle when we’d had such an amazing room, but still worth highlighting. Another niggle unfortunately was housekeeping- it was so inconsistent and some days we actually had none at all. We did take this up with the hotel at the time, but again I feel it’s worth worth mentioning here as since returning, I have seen other posts saying similar. I personally feel housekeeping is a huge part of staying in a fancy hotel, and whilst when it was done, it was done brilliantly- it was just so hit and miss when- and indeed IF-it would be done at all. Niggles aside, we thoroughly enjoyed our 6 night stay- especially the pool area which was just wonderful. All the staff we encountered were professional and friendly, the decor and amenities are first class and we would definitely return to this hotel.

We had an absolutely incredible stay at The Palazzo and couldn't have asked for a better Las Vegas experience! Our suite on the 43rd floor was beautiful, spacious, spotlessly clean, and featured breathtaking, spectacular views of the Strip. What truly set this stay apart was the outstanding customer service. At check-in, we had a specific request: we asked for a room that didn't look out toward a certain hotel across the street to the north. Our front desk agent was wonderfully accommodating and went completely out of her way to double-check and guarantee our suite’s view avoided that angle. That attention to detail made us feel valued right from the start. To top it all off, every single restaurant we dined at within the hotel was excellent—top-tier food and fantastic service across the board. We absolutely love The Palazzo and will definitely be back. Five stars all the way!