The Venetian

All was good. We had some issues of our own making and your front dresk people solved everything in a minute. Very helpful and well trained. When we checked out Lisa was extremely nice and helpful. Very impressive overall.

Venetian/Palazzo never disappoints. Great spacious rooms, amenities and service. This review is to give an incredible shout-out to one of the best Las Vegas hotel employees I have ever encountered. Rochelle assisted me during check in on both Mon Jan 12 and Thur Jan 15. First class service all the way. She listened, she cared, she was personable and she did everything to make me feel welcomed and special. Venetian/Palazzo should feel lucky to have someone like Rochelle to represent the Hotel at Check In. Trust me, this is a lost art in Las Vegas.....but you hit a home run with Rochelle.

We stayed at the Venetian for one night as part of a road trip from California to Texas. From the moment we arrived at Valet parking, our stay and the service offered was impeccable. The valet service took our luggage and promptly brought it to our room once we had checked in. Our room was extremely clean, something my husband and I are both very particular about, and the beds were incredibly comfortable. We got the best sleep of our entire two week vacation for that one night at the Venetian…. Even ended up, leaving a couple hours late because we couldn’t get ourselves out of that comfortable bed. We dined at sugarcane and it was a great experience too. The food was fantastic and we managed to arrive at a time when it was not busy at all. Even our checkout experience was perfection. We called for a luggage cart, and the person who brought it packed Our luggage for us, brought it down, walked it to the car, packed our car and offered us plenty of local suggestions. In the meantime. I cannot think of a time I have experienced better service or a better maintained hotel room in my life. 10 out of five stars. Special shout out to Jay from the luggage department, who was really truly fantastic, and finished our stay with a positive and lasting impression.

From the moment we entered the lobby, my husband and I felt like we were in for a treat. And what a treat it was! Our room was perfect: comfortable, spacious, and luxurious . The hotel has obviously been beautifully and meticulously maintained these past almost 30 years. Everything shone! The hotel hot tubs were some of the best we've experienced. The casino is bright and inviting. You definitely won't have trouble finding great places to eat and drink either. We vowed to never return to Vegas after a mediocre visit in 2014. Our stay at the Venetian however has changed our mind. We will be back!!

We came to Las Vegas to see the Wizard of Oz at the Sphere. A one-night stay at the Venetian was included in the online package. We drove in and parked in the garage at the guest rate of $20 per night. The garage is well-lighted, and I liked the parking spot indicator lights. Wheelchair places are available. It was a secure off-the-street and weather protected place. Check-in was in person, and the staff was kind and helpful. Our suite was upgraded at no charge to a city view, which we enjoyed at night. The suite was thoughtfully designed, tastefully decorated and quite lovely. An empty personal refrigerator was available as well as a stocked refrigerator cabinet with items for sale inside. The bathroom was equally so with plenty of towels and amenities. Everything was spotless. The suite was also very quiet. No meals were not included in the package. The Venetian is connected to the Sphere by an inside hallway through the convention center. It was closed at the time of our visit due to a large convention in town, so we walked outside; a distance of roughly one mile. Fortunately, the weather was pleasant. A suggestion would be to provide an alternative entrance to this inside walkway that does not disturb the convention space, as it is hot in Vegas in the summer. I also interacted with the concierge desk at check in with several questions, and found the staff to be very nice, but they referred me elsewhere for more information. Smoking is now allowed inside the casino area, which is a disappointment for me, so I avoided the casino area as best as I could. This is the policy across the entire strip now. Overall, we were quite impressed, and the Venetian remains our favorite hotel/resort.