The Venetian

No coffee in room. Order to room is $40. Go down stairs and wait inline. Pool was loud electronic dance music. Loud and pounding! I assume to cover the loud AC noise or what ever was the machine noise was. Not a relaxing pool experince. Better signage to Monorail. Room was very nice. But expected city view to be of strip lights. Won't be back. Have had much nicer hotels on strip.

The hotel is dated, the rooms are dated, and customer service is practically nonexistent. There was a 15-minute phone wait just to order room service. The resort’s own branded water was $11 per bottle, and soft drinks were $12 per can in the room. It’s overpriced even by Vegas standards. People wonder why fewer people are coming to Las Vegas, and this is a perfect example: excessive prices paired with mediocre service and an aging property. At some point, it stops feeling like a premium experience and starts feeling like price gouging.

We had two tv's in our suite. We called to have one fixed and when they left the other one did not work. Bed is uncomfortable. Reaturants are great and access to the sphere.

I truly enjoyed my Prestige Lux King suite with a sphere view, except my bed mattress was horrible. The bed clearly needs a new mattress, it has a sink hole on the right side. I visited the conceiare desk and front desk about the issue, they both stated it would be fixed, no one came. The room was otherwise amazing. The rewards points were hard to get credits, some places claimed they didn't offer them.

I stayed at the palazzo. The location is good but the strip view room had a view of the Venetian mainly. Water is charged right from the first bottle. Room service is not great. Morning coffee tastes like instant pack coffee. The room is large that’s a big plus.