The Venetian

The hotel and restaurants were in a scam mode. They uninformed of situations in order to get more money and changed policies which lead to a bad customer experience.

Great rooms and many dining options at this colossal sized resort. I was here for business, and the food and service are always very good. I had a great view of the sphere and the distant Las Vegas skyline. Clean and updated rooms are a plus.

Bait and switch at the check in. they quote you all types of rates and then they charge you a higher rate when you check out. and then they tell you they can't do anything about it because you signed that tiny screen.

My family and I recently stayed at The Venetian Resort Las Vegas from June 11–14, and I felt compelled to recognize two outstanding team members who made our experience exceptional. From the moment we arrived, Taylr at the front desk delivered what can only be described as world class hospitality. She was warm, professional, knowledgeable, and genuinely invested in ensuring our stay exceeded expectations. In an industry where great service can make all the difference, Taylr set the gold standard. She took the time to answer our questions, accommodated our needs, and made us feel valued as guests. Her positive attitude and attention to detail turned a great trip into an unforgettable one. I would also like to recognize her manager, Connie, whose leadership is clearly reflected in the quality of service her team provides. It is evident that Connie has built a culture focused on guest satisfaction, professionalism, and excellence. I can honestly say that Taylr provided one of the best hotel check-in experiences, Venetian is fortunate to have team members like Taylr and Connie representing the brand Thank you both for making our Las Vegas trip so special. We will absolutely be returning!

We love The Venetian and were so happy to introduce friends to the resort on this trip! The location is perfect for us since we all like to walk and explore, but also, the atmosphere of the Venetian makes you want to stay in the resort all the time - best of both worlds! Cannot beat the rooms since they are all suites, and they have always been clean AND with working A/C! (We were having a run of bad luck with ACs, but The Venetian did not disappoint!) The only reason for not giving 5 stars for this visit was because we were awakened by drilling and hammering either next to, above or below us one morning - Did inquire about it, and the only answer we got was that they didn't know what was happening near our room and were contacting Facilities. We never did hear back from anyone, and it stopped after an hour but this was at 8 in the morning! In Vegas! So, damage was done. Otherwise, service throughout the resort was great. Huge shout outs to Joseph at Canaletto, and Amanda at the Palazzo pool!