The Venetian

We arrived just 8 hours ago for a 4-night stay in one of The Venetian’s largest suites, and we’re already regretting the decision. While the suite itself is beautifully remodeled and the property visually impressive, the service has been noticeably cold and unwelcoming. At the end of the day, a hotel is just a building—it’s the people who define the experience. Unfortunately, The Venetian has quickly earned a place at the top of my list for worst hospitality experiences. As a luxury travel advisor (owner) with over 22 years in the industry, I take pride in guiding clients toward exceptional service. Based on this experience, I will be steering both clients and colleagues away from this property. So far, this has been entirely forgettable—and disappointing.

Such an amazing hotel, we got an upgraded room to sephre view and the room was huge! Everything was very fancy, clean and even the bathroom was very large. Wirless charging also on the side tables. Staff were very friendly from the gentleman at check in desk, the gentleman that gave hot water for coffee (who is a Max Verstappen fan 😁) and the security guards helping with directions and also pokies. Great there was an extra mini fridge to use for free. Would recommened 100% to everyone. Only one thing that wasnt good but it seems like everywhere in Vegas (probably rest of US too) is smoking where gambling is and having to walk through the cigarette smell to get anywhere.

Stayed at the Palazzo! Fantastic as usual! It was our Anniversary and went to Delmonico’s on property and had the Bone-in ribeye!!! Spectacular….. Thanks Rouchelle for your hospitality!!!

The Venetian is absolutely beautiful, concierges are wonderful, restaurants We ate at were great! I wish casino tables Had more 15$ tables, and the pool and spritz cafe, were amazing!! My only negative comment is that pool chairs Should be open without paying to reserve them!!!

$15.00 for a small bottle of water in the room. There was supposed to be a $25.00 beverage credit. That’s a lie. They charged me $45.00 for three water bottles that were less than $1.00 a piece at any food store. Needless to say, they will never see me again. It’s the principle, even at the Super Bowl, water does not cost $15.00 a bottle.