The Venetian

Hotel Amenities: The hotel amenities are very nice, although they feel somewhat impersonal and mass-produced rather than exclusive or personalized. Everything is automated: check-in via screen and auto checkout. The rooms have a good design, although they appear slightly dated. Service Issues: The TV remote control didn't work properly; several buttons were missing The hair conditioner in the shower was never refilled, despite requesting it from housekeeping On our last night, the room was not cleaned. We arrived in the evening and they hadn't even made the bed. This was very disappointing Hidden Costs: You must leave a $300 deposit frozen on your credit card There is a resort fee of $62 per night, charged in addition to what you've already paid. This must be paid upon arrival for each night of your stay Additional Comments: Everything else was excellent. However, they don't provide complimentary water bottles; everything has a sensor and if you touch it, you pay for it. I understand that's how it is in Las Vegas in general, but we would appreciate at least one complimentary water bottle per night per room as a courtesy gesture.

If you want to stay at the best resort on the strip you need to stay at the Venetian Resort. Everyone that works there makes sure you have the best time when you are there. We have one of the best casino hosts around. Lucy Gribbs is the best host that we have had. She always makes sure the we have a great time when we stay at the Venetian. As an example she had her assistant Thu meet with us to make sure everything was to our liking. Thu was very personable and very concerned that we were happy with our room and wanted us to know that if we need help with anything to contact her. It’s people like Lucy and Thu that keep us coming back to the Venetian Resort.

I've stayed at the venetian twice and it has been awesome both times. I play craps alot and the dealers are very knowledgeable and kind not like some other casinos that I've been to.

Wanted a nice vacation but didn’t get one. Room dirty, phone didn’t work, no toilet paper or wash cloths. I had to run down a maid to get TP. Pool filled with kids no place to relax ( should have an adult section). waste basket was filthy not sure if someone dumped a drink or vomited in it. i texted and sent a photo, i was told house keeping would be up to take care of it but housekeeping never showed. After 4 hours I was ready for bed so i put the Do not disturb on my door. Food was outrageously priced even for small fares and not that great. 18$ for a smoothie! Staff was always nice and helpful but i will not spend the money to come back here. I will go to the Wynn.

Hotel was convenient to the sphere. Room was large and we enjoyed the shops and restaurants at the hotel. Check in was slow and chaotic. Room could have been cleaner. Prior guests’ hairs were all over the bathroom. Rooms were dark. For the price of the hotel compared to others on the strip we had higher expectations.