The Venetian

The room was very comfortable,great space and very clean. Bathroom very spacious and great design lay out. Great location to go every show you want.Staff very courteous and helpful. Noise was tolerated. I liked Bouchon bakery for breakfast and Grand Lux Cafe for a night Cafe Americano with pastries.

For the price you’re paying, you expect a clean room. Unfortunately, that wasn’t the case here. The room felt dirty and clearly hadn’t been cleaned thoroughly. There wasn’t even a coffee maker in the room, which means you’re pushed to go downstairs and buy their coffee. That might be fine at a budget motel, but not at these rates. If you’re assigned to the South Tower, be prepared for a hike. You have to take one elevator to the 10th floor, walk what feels like a quarter mile, then catch a second elevator to reach floors 11 and up. It felt like we spent half our time just getting to and from the room. They do have security on the 10th floor where you’re supposed to scan your room key, but enforcement seemed inconsistent. We watched multiple people walk through without scanning and no one stopped them. Bottom line: between the cleanliness issues, inconvenience, and lack of basic amenities, I would not recommend staying here, especially in the South Tower. Final recommendation, stay someplace else.

After a disappointing experience last month at a Caesars property, this was a truly great experience. From check-in to check-out everyone encountered on the staff was friendly, helpful and professional. The bar personnel were great. The room servicing was excellent. The food and staff at all of the restaurants was super. Special kudos to the Grand Luxe Cafe. The slot play was fun and profitable. The only negative was the quality of the Sports and Race Book.

Horrible When I asked for ada accommodation, Brenda at guest services was atrocious; though stronger words are warranted. After denying my ask to check my bags, she said no and gave me a fake "have a nice day," repeatedly. ... which we all know actually mean the vulgar opposite. Even if I didn't have a scooter that wouldn't fit through the maze of ropes, I can't physically stand in line. I would have been fine with a placeholder- I'm not trying to jump line. But to just say, "NO wait in line," is absurd. Aside from their illegal non compliance to ada, it was fine. But I'm pretty sure my disability should not prevent me from checking a bag. Disgusting behavior.

Long time Venetian customer. Terrible customer experience. Hundreds of ants by minbar. Bites overnight. On food in refrigerator. They blamed us for having food in the room. Multiple hours on phone. Security visit documenting ants/bites. For a $4k plus stay, the most they would do is credit 55 resort fees. Will never stay at their properties again.