The lost stars have nothing to do with the staff as they were fantastic, they could not do enough for you . Previous to my arrival I had emailed hotel about the club lounge as I am part of the Marriott gold elite. If you are not part of the Marriott it’s Approx £110 per person per night with a discount approx £83 per person gold members, I find this extortionate price for what you get. There was myself / husband / daughter 3half days cost £998 fir club lounge which I stupidly paid as I got told when I checked in I could go up and have lunch which had stopped when I went up so missed out on that . There is only business people In there as I think no one will pay these ridiculous prices , I only paid this as hotel is in the middle of no where so thought rather than going to restaurants in taxis every night to eat in the club lounge. For this price I would expect not to have to keep getting changed from the pool to have to go up to the 7th floor get out your swim attire just for a cold soft drink , you should be able to obtain from pool bar now the price of the lounge has doubled. No atmosphere in there in the evening, I asked for some back ground music but got told when the piano is playing they can’t put music on .. this is the 7th floor the piano is in the lobby 🙈 On check in approx 3pm got told my room was not ready for approx 40 mins yet hotel is only half full, we git in room about 3.45 not impressed as wanted to just get in room to go out to pool, this was not the case . Sat in club lounge without lunch waiting . Room was leaking air con so floor soaking every day / shower in bath was broke / edging toilet door hanging off , not what you would expect from Ritz group. Next morning I got woken up at 5am with a loud noise coming from the garden under my room , I called down to reception as I thought it was construction taking place but got told it was the fogging machine ! What at 5am !! I forgot my beach bag so again called only to get housekeeping bring me a brown takeaway paper bag as they had no beach bags left … shocking . Again nothing was offered to me even when I told them feedback would be left accordingly .. what hotel does turndown service at 4pm ?? Asking me if I needed fresh towels ermm no I’ve not been in the room since you made it up this morning so please come back after I have showered but no one came back snd missed next nights I was there … again nothing from management when i emailed .. he eventually offered some extra points to my Marriott card which I call an insult after paying all the money for the hotel then the club lounge and get offered a few points as compensation… no thanks ! in main buffet had to wait 20 mins as they mixed order up again only a few tables occupied not even busy .. all these snags add up and not the standard I would expect as I normally stay in Ritz Dubai which is 100 💯 percent better. I’m sorry but I won’t be returning and I am a travel advisor which I also informed them I would pass all this on to my clients but again management not to fussed .

Tristian at sorso has been instrumental in making my stays over the last 6 months memorable and perfect one. He always has the best conversation topics ready as well as the best recommendations in town over a variety of topics and places to eat and see. He is a gem and you are lucky to have hired him!

Our second stay at RC. We stayed for 7 nights. It was just as nice as our 1st visit. We had requested the same room if possible & it was taken but we were given the room directly underneath which was appreciated. The room was immaculate every day thanks to Lalit, Sumima & the team. Turndown was not every night but someone usually rang to see if we needed anything. Aneesh did a nice job on the evenings the room was serviced. We were club guests last time but the rates have really increased dramatically so we decided we’d do half board & it worked out very well for us. We spent more time lounging & stayed later at the pool or beach. I liked a dip in the canal last time but it was contaminated due to the bad storm & closed for swimming so RC kindly provided an alternative which was a shuttle service to & from Soul Beach, Saadiyat. We utilised this on 4 days as the beach was really gorgeous there. The pool area is vast with no problems getting a lounger & all the staff keeping you topped up with chilled water, ice lollies & fruit skewers. Kasum in particular was very efficient & helpful. Breakfast was very good with a huge selection to suit every nationality. There were a few made to order items. Paras & Prakesh were very attentive. My only complaint was trying to source marmalade. Orange jam was plentiful but no bitter marmalade which is my preference. Evening meal choices were excellent, we didn’t go to The Forge this time as for us the buffet had enough meaty dishes to satisfy my husband whereas I could choose fish which was always plentiful. We did have dinner at Mijana and it was also very good. Plenty of food & choices. If there was one disappointment it was that we celebrated our wedding anniversary & it went unmarked. I did check with my agent & he did inform the hotel so we slipped through the net sadly. I think after a lovely surprise in our room when we stayed 2 years ago it was a bit of a letdown. We would stay again if the price was right. There’s lots of competition & after experiencing the beach at Saadiyat it gave us a taste of how wonderful that part of Abu Dhabi is.

Everything was great! the service was SUPERB, Pao, Zin and Saw made our night extraordinary. We will definitely comeback and enjoy another delightful and amazing evening here in Li Jiang. The best 🥃🍾🍺 celebrstion ever here in Abu Dhabi...

We were celebrating the farewell get together of my sister and we went to Li Jiang. Like any other special occasions that we have, Li Jiang never ever disappoint from the warm and genuine welcome of their staffs like Pao, Zin and Saw.We sincerely appreciate the best and kindest hospitality we received specially from Pao because he made our day more special. The drinks and foods are all so generously served as well. We will always come back for more of this special treat from them. Thank you Li Jiang!⭐️⭐️⭐️⭐️⭐️