Hotel Okura Amsterdam

We had an exceptional stay! Pros 1. Every staff member was so friendly and helpful. We got a lot of helpful recommendations. 2. Our adjoining family rooms were spacious and so comfortable, especially after a long transatlantic flight. 3. The spa facilities are awesome. Our elementary-aged children loved the pool, hot tub, and sauna! (The steam room is in a no-swimsuit area.) 4. The breakfast buffet at Camellia was awesome! Tons of delicious fresh fruit, Japanese breakfast, English breakfast, lots of breads, yoghurt, etc. We loved the beverages too. Servers were great. 5. Room service breakfast on our very early departure day was outstanding! 6. Location is great — easy walk to lots of shops and attractions. 7. Housekeeping did a fabulous job! Rooms were very clean. We loved the robes, the L’Occitane products, and the slippers. We can’t say enough about how great this hotel is! The only improvement that the hotel should consider is removing the room carpet. While the hotel is very clean, it’s inevitable that such light-colored carpet will show some wear. We would absolutely return and recommend this hotel to anyone who is looking for a superior stay in Amsterdam.

We had a great stay at the Okura! The hospitality was truly exceptional. Nico (Nicolas)at the Camelia really made us feel at home and had great suggestions for our trip.Nigel and Caroline et al at the the concierge desk were very helpful. Please tell Nigel that we did make it to the restaurant near the museum. Just perfect! We really enjoyed Captain Mikes canal tour. All of the staff went out of their way to be helpful. The staff goes above and beyond to make for a great trip. And….the amenities at the hotel were really appreciated- sauna, large pool and gym were so nice to have after a day of sightseeing! And…yes, the food at the hotel - especially the breakfasts and the treats in the panorama lounge. Thanks ! Lynne and Dennis Miller The Okura is an oasis of calm

The service provided to us was extra ordinary. Started with warm welcome from Ashraf at the door to lovely check in by Aicha and Ezra. Were very attentive. Same for check out with Rochanie. Big thanks also to Roxana who prepared the room perfectly. If you seek feeling cared for and at home - this is the place to stay!

Great care is given to all guests. When I arrived the front desk checked me in immediately and when I requested help with a dinner reservation pre-arrival they arranged a spot for me at the Yamazato Restaurant, a Michelin 1 star. While it was listed as full they double checked the waitlist and found a cancellation that evening. Amazing service, the 23rd floor bar staff was fabulous. The restaurant was top marks. Wine, food and service was on par with what I expected. The manager who I remember from 8 years ago checked w/me halfway through service, he noticed I loved the sashimi and brought me another piece of Chutoro, tasted fabulous , the dinner was delicious. Sommelier was amazing w/wine selection for the evening. They upgraded my room as I was a leaders club member to a beautiful corner room. I also needed to find a pharmacy last minute and Rochelle at the front deck was very helpful in locating one for me. Just wonderful service all around. Great job team! Im really looking forward to coming again.

We stayed at Hotel Okura Amsterdam from Tuesday to Saturday and had the most beautifully relaxed experience. From the moment we arrived, everything felt effortless and welcoming. The food was excellent throughout our stay. We dined at both restaurants and were truly impressed by the quality, presentation, and flavour. Every meal felt special. We also spent time at the top-floor bar, where the views are absolutely stunning. The scenery alone is worth the visit, but the cocktails made it even better — perfectly crafted and thoughtfully chosen by the incredibly talented bar staff. What truly sets this hotel apart is the service. Every single member of staff was exceptional — from the doormen and receptionists to the breakfast team, bar staff, cleaners, porters, and restaurant staff. Everyone was warm, professional, and genuinely attentive. It’s rare to experience such consistently high standards across the board. The spa was another highlight. The atmosphere was calm and luxurious, and the team there were wonderful. I had a facial with Sarah, who was fantastic — professional, skilled, and so relaxing. Mya at the spa reception was incredibly welcoming and helpful, making the whole experience seamless from start to finish. It’s definitely a place we would return to without hesitation. It’s perfect for a relaxing getaway, and it’s lovely to see that children are also welcome, making it suitable for families too. A truly exceptional stay from beginning to end.