Park Hyatt Auckland

Everything exceeded our expectation, staff was great and the room was so luxurious, it was the best place we have stayed in the city the location is great aswell, we can’t wait to come back in October for our honeymoon

Another excellent stay. Auckland’s only true five star hotel where the guest experience, rooms, facilities, design and food are all excellent. Room was a suite. Spacious and modern with a great shower. Balcony faced the water view which was nice. Clean and modern. Great work spaces. Only request would be an ability to log into Netflix and not need to use chromecast which didn’t work. Gym is good. Pool was good. Hydrotherapy was good but messy. Restaurants are good. Plenty of food options nearby too. Downsides: Auckland is a dangerous dirty mess and downtown is rife with homeless people who seem addicted to meth and or alcohol. Auckland is a bad advert for New Zealand. Generally avoid it, if you have to go there for work. Stay at the Park Hyatt. At least that is nice.

Fabulous place to say, VERY quiet, Clean and Tidy, Staff very welcoming, we decided on valet parking our car for $65 save searching for a park in Auckland. Room was a great size we treated ourselves to a balcony harbor room with a Bath and wow it didn't disappoint, also added in Breakfast which was delicious, and the Flat white well done as well. The hotel is just a walk over the bridge to bottom of towns huge range of Restaurants, and just a 7min walk to Commercial Bay where you can Shop if you like. We dined in the hotel Restaurant Onemata for dinner and that was lovely as well. Would love to stay again as we found it so peaceful.

We had a very enjoyable stay at the Park Hyatt. From the moment we arrived, the staff made us feel welcome — helping with our luggage right at the entrance. Check-in was smooth and quick, which set a great tone. We grabbed lunch at The Pantry shortly after arriving. The service was attentive and friendly. I ordered the spicy beef salad — it was okay, but didn’t quite wow me. Drinks were great, though. When we got to the room, I’d completely forgotten about our luggage — but the staff had already taken care of it and delivered it to our room, which was a lovely surprise. The room itself was clean, the bathroom was excellent, and the harbor view was absolutely stunning. The bed was firm and super comfortable — I slept really well. Later that evening, we dropped by The Captain’s Bar. The staff were friendly and made it a really enjoyable experience. We didn’t use the pool or gym but had a look and they both looked very modern and well maintained. Breakfast the next morning was fantastic — definitely one of the highlights! Great variety and quality. Room service overall was good, though we called to request some extra coffee pods and didn’t hear back — not a big deal, but worth noting. One small downside: the front driveway area gets pretty cramped. When we were checking out, two corporate taxis were parked there for quite a while, which made loading our luggage a bit awkward and tight. All in all, it was a great stay. The staff were excellent, the room was top-notch, and the overall experience felt luxurious and smooth. Would definitely recommend — and I’d stay again!

Noise levels from late evening event were excessive. Didn't get an effective response from team. Otherwise hotel clean and tidy. Breakfast was great