El Palace

The wonderful staff and elegant surroundings mean we would be very happy to return to El Palace. When you add its ideal central location, close to major shopping areas, umpteen restaurants and easy access to transport it's ideally placed to enjoy the many features of Barcelona. The concierge staff are absolutely first class, and every question we had was answered fully and with courteous humour. For example when we asked advice on travelling to the Nou Camp for a match the staff took time to explore various options and when we decided we would take a taxi they instructed the driver where and when to drop us that was convenient both for the stadium and a decent lunch. Speaking of food, the breakfast provision was highly impressive, with copious choices including local specialities and again wonderful staff. This is where we explain the 4 stars rather than 5. We ate twice here: once in the Hall and once in the "Alpine Hut" in rooftop pool area. In both cases we found the menus lacked variety and range of choice. In the case of the rooftop hut if a customer did not like cheese there was not much left to choose. Similarly the Hall did not have much selection,especially of mains. These minor disappointments will certainly not stop us returning and the three reasons for that are the staff, the staff, and the staff!

We had a truly wonderful stay at this hotel. Everything was perfect — the atmosphere, the service, and the attention to detail from the entire team. A very special thank you to Mr. Francisco, the Head of Concierge. His recommendations were absolutely amazing and made our experience unforgettable. We are so grateful and can’t wait to return!

The El Palace Hotel is a 5-Star experience in Barcelona! The location is absolutely perfect as we were able to walk to most points of interest and great restaurants. We stayed in a junior suite that was spacious and beautiful with a sitting area, large bathroom and huge shower and bed was very comfortable. The entire staff was absolutely amazing, they were very welcoming, friendly, professional and accommodating. We especially want to recognize the following staff members who made our stay so memorable: in the Hall Bar (Mike, Alfredo, Mark and Yolanda), at the concierge desk (Christian and Idalija) and at the door (Jordy)! If you plan on going to Barcelona you must stay at the El Palace Hotel.

From arrival to departure after three nights, it was perfection. Loved my time there and would go back in a heartbeat. I was fortunate enough to be there for the Christmas rooftop cinema and it was so much fun.

An amazing hotel in a great location close to all the shopping sites and parks The staff were so very helpful and friendly and the breakfast was delicious every day with lots of choices …and a very reasonable price for such an amazing hotel